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Jen Baumann

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These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

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Viewing 20 posts - 1 through 20 (of 288 total)
1 2 3 … 13 14 15 →
  • Author
    Posts
  • March 3, 2016 at 12:41 pm in reply to: Breaking changes in 2.2.7 – please delay and increase version number #180551
    Jen Baumann
    Participant

    Thanks for your feedback!

    Nathan will be updating the blog post shortly, but will be pulling the change you mentioned out of 2.2.7 to allow plugin authors more time.

    January 19, 2015 at 10:44 pm in reply to: Follow up replies not working #138008
    Jen Baumann
    Participant

    Based on the support ticket, this does appear to be resolved after updating the forum sender address earlier today.

    I'll go ahead and mark this as resolved.

    January 19, 2015 at 1:28 pm in reply to: Follow up replies not working #137952
    Jen Baumann
    Participant

    Hi Jeremy.

    I noticed no one had replied to this thread, but you are subscribed. We completed additional testing with multiple staff members and user level accounts today and are receiving notifications.

    Please let us know if you receive a response to this through your ticket in help desk.

    January 9, 2015 at 12:01 pm in reply to: Thread subscriptions not working #136753
    Jen Baumann
    Participant

    We have completed an update that should resolve this issue going forward.

    If you are still having trouble, we recommend unsubscribing and re-subscribing.

    Also, we recommend double checking spam and junk folders, as sometimes notifications can be marked as spam.

    January 9, 2015 at 9:24 am in reply to: Thread subscriptions not working #136521
    Jen Baumann
    Participant

    Hi Tom.

    We received and responded to your ticket on December 28th and saw your tweet yesterday. The development team is aware and working on the issue.

    I am subscribed to this thread and receiving email notifications so we're doing some testing to see why it is working for some forum members and not others.

    We're truly sorry for the inconvenience.

    October 3, 2014 at 2:50 am in reply to: Ideas Needed for Header Right Widget #126637
    Jen Baumann
    Participant

    Hi!

    The theme demo does use a text widget to display an ad, but you can use the Social Icons widget in the header right widget area as well.

    September 26, 2014 at 6:46 am in reply to: AgentPress Search Listings Duplicated #125815
    Jen Baumann
    Participant

    You're very welcome, Dan. I'm glad I could help!

    September 25, 2014 at 10:19 pm in reply to: AgentPress Search Listings Duplicated #125765
    Jen Baumann
    Participant

    Hi Dan.

    I'm sorry you're having difficulty with the listings page. I took a look at the url you provided and it appears that you have a featured listings widget in the Listing Archive widget area.

    To remove it, navigate to Appearance > Widgets, then open the Listing Archive widget area and remove the AgentPress - Featured Listings widget from that area.

    If you're still having trouble, please contact us through our support desk at http://my.studiopress.com/help/

    We're happy to help you sort this out.

    February 24, 2014 at 4:19 pm in reply to: Mobile Menu support? Future improvements? (all themes) #92207
    Jen Baumann
    Participant

    We are working on improvements to the mobile menu system and are currently testing options for this, though there are specific challenges for implementing mobile menus in a way that will be compatible with all themes and implemented in the most streamlined, standards compliant, and effective way possible.

    Many mobile devices do support the menus we currently have. However, some devices require using a non-linking menu item as the top level item rather than having it link to a page to access the submenus. You can add one by adding a custom link to your menu and using # as the url.

    Alternatively, you could try adding this to your functions.php file:

    add_filter( 'genesis_superfish_enabled', '__return_true' );
    add_action( 'wp_enqueue_scripts', 'child_enqueue_scripts' );
    function child_enqueue_scripts() {
        wp_enqueue_script( 'hoverIntent' );
    }
    February 11, 2014 at 7:16 am in reply to: How do I create a custom Search Results Page #89785
    Jen Baumann
    Participant

    For HTML5 themes, the search.php would contain the following to show only post titles:

    <?php
    /** Remove the post info function */
    remove_action( 'genesis_entry_header', 'genesis_post_info', 12 );
    /** Remove the post meta function */
    remove_action( 'genesis_entry_footer', 'genesis_post_meta' );
    /** Removes everything form post content **/
    remove_all_actions( 'genesis_entry_content' );
    
    genesis();
    January 9, 2014 at 8:38 am in reply to: Metro Pro Menus #84160
    Jen Baumann
    Participant

    Hi Scott!

    To set up the theme like the demo, the tutorials for this are here http://my.studiopress.com/setup/

    To set up the navigation menus see: http://my.studiopress.com/tutorials/use-navigation-menus/

    October 24, 2013 at 6:02 am in reply to: Fabric Color Selections #68594
    Jen Baumann
    Participant

    You're welcome!

    May 10, 2013 at 5:13 am in reply to: Metro misbehaving? #40243
    Jen Baumann
    Participant

    This may occur if you aren't using the latest version of WordPress.

    May 5, 2013 at 12:37 pm in reply to: Metro theme: adding "Welcome Text" widget per B Gardner's code – help? #39427
    Jen Baumann
    Participant

    We resolved it through the support desk. There was just a missing brace } in the media query before the added css. Case closed! 🙂

    April 22, 2013 at 7:01 pm in reply to: Comments not nesting properly on Executive theme #37028
    Jen Baumann
    Participant

    Hi there. If you have problems like this with a theme, the best place to get help is by clicking the Get Help link when logged in to http://my.studiopress.com. This way we know about the issue, can communicate it to the development team, and can help you fix it 🙂

    In your style.css change

    .comment-list li ul li {
      margin-right: -22px;
    }

    to

    .comment-list li ul li {
      margin-right: -1px;
    }
    April 20, 2013 at 1:21 pm in reply to: Metro header not showing #36595
    Jen Baumann
    Participant

    If you are having trouble with the header, please submit a support ticket at http://my.studiopress.com/help/

    April 12, 2013 at 8:42 am in reply to: Outreach Theme- Need help with Header image size #34989
    Jen Baumann
    Participant

    Hi everyone. I'm going to close this thread since it seems to be causing great confusion for users. If you are having problems with your Outreach custom header, please submit a support ticket at http://my.studiopress.com/help/.

    April 5, 2013 at 10:35 am in reply to: AgentPress Top Search on Home Page #33319
    Jen Baumann
    Participant

    Hi. In your functions.php file find this:

    /** Add top search after header */
    add_action( 'genesis_after_header', 'agentpress_top_search' );
    /**
     * Add top search widget area on Genesis after header hook
     *
     */
    function agentpress_top_search() {
    	if ( !is_front_page() && is_active_sidebar( 'top-search' ) ) {
    		echo '<div class="top-search">';
    		dynamic_sidebar( 'top-search' );
    		echo '</div><!-- end .top-search -->';
    	}	
    }

    Change it to

    /** Add top search after header */
    add_action( 'genesis_after_header', 'agentpress_top_search' );
    /**
     * Add top search widget area on Genesis after header hook
     *
     */
    function agentpress_top_search() {
    	if ( is_active_sidebar( 'top-search' ) ) {
    		echo '<div class="top-search">';
    		dynamic_sidebar( 'top-search' );
    		echo '</div><!-- end .top-search -->';
    	}	
    }
    March 3, 2013 at 9:37 pm in reply to: Firefox and Responsive Design #23988
    Jen Baumann
    Participant

    In the theme, you can look for border-box in the style.css file and add the following;

    -moz-box-sizing: border-box;
    -webkit-box-sizing: border-box;
    March 2, 2013 at 1:14 pm in reply to: Add sidebar to Portfolio interior pages? #23788
    Jen Baumann
    Participant

    You're both very welcome! I'll mark this resolved but leave it for now.

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Viewing 20 posts - 1 through 20 (of 288 total)
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