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Follow up replies not working

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Community Forums › Forums › Forum Bugs and Suggestions › Follow up replies not working

This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 13, 2015 at 11:58 am #137337
    Jeremy Holden
    Participant

    I am not receiving any follow up replies to threads I have posted in and subscribed to.

    I saw this thread already but even new subscriptions for threads I've posted to this morning are not coming through.

    Website design and Genesis customization
    jeremyholden.me

    January 19, 2015 at 1:28 pm #137952
    Jen Baumann
    Participant

    Hi Jeremy.

    I noticed no one had replied to this thread, but you are subscribed. We completed additional testing with multiple staff members and user level accounts today and are receiving notifications.

    Please let us know if you receive a response to this through your ticket in help desk.

    January 19, 2015 at 3:35 pm #137979
    nutsandbolts
    Member

    Testing another response now that our email address has been whitelisted.

    Andrea Whitmer, Owner/Developer, Nuts and Bolts Media
    I provide development and training services for designers • Find me on Twitter and Google+

    January 19, 2015 at 3:38 pm #137980
    Jeremy Holden
    Participant

    I haven't seen anything yet.

    Website design and Genesis customization
    jeremyholden.me

    January 19, 2015 at 10:44 pm #138008
    Jen Baumann
    Participant

    Based on the support ticket, this does appear to be resolved after updating the forum sender address earlier today.

    I'll go ahead and mark this as resolved.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
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