- This topic has 5 replies, 4 voices, and was last updated 8 years, 11 months ago by .
- The topic ‘Thread subscriptions not working’ is closed to new replies.
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Tagged: thread subscriptions
I've found that thread subscriptions are not being recognized.
I can select "Subscribe" or "Notify me of follow-up replies via email" in a reply, but the thread does not appear in my "Subscribed Topics" and I do not receive email notifications. 🙁
Edit: Last subscription received @ December 8
Moi aussi. 😉
I have been answering a lot of stuff, and was thinking that no one cared. 😉
This is worth looking into, I think. Not only are answerers not getting notifications, but question askers probably aren't either. This will not tend to enhance their happiness.
Dave Chu · Custom WordPress Developer – likes collaborating with Designers
Yup. At first I was thinking I was just being ignored, but the real concern is that people with problems and questions are being ignored. No response to a ticket opened on this, but some acknowledgement via Twitter yesterday.
We received and responded to your ticket on December 28th and saw your tweet yesterday. The development team is aware and working on the issue.
I am subscribed to this thread and receiving email notifications so we're doing some testing to see why it is working for some forum members and not others.
We're truly sorry for the inconvenience.
We have completed an update that should resolve this issue going forward.
If you are still having trouble, we recommend unsubscribing and re-subscribing.
Also, we recommend double checking spam and junk folders, as sometimes notifications can be marked as spam.
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