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That's strange though. I did reach a confirmation page with every support request that I submitted via the Support page. There must be a gremlin in the system. But thank you Shay. Much appreciate it.
I do not have documentation to forward to you because I submitted my support requests via your Support page http://shaybocks.com/support/
Thank you. I will contact the Pin It support page.
Hi again Shay
I am also having this problem but I am unable to use the update as I cannot remember what changes I've made to my files while customising my theme. What is the best way forward?
Will there be automatic updates or will I need to rewrite files every time there's an update?
I really like the Foodie Theme and hope I can get it to work for me.
Thank you for your response Shay,
Yes, I did receive a response on my initial email that was sent when I was setting up my website but no response on any of my other follow up questions sent on the 13th, 17th and 19th of February.
I was asking if I could make changes to Genesis theme directly which is not possible, as I need to work with a child theme, from what I've gathered. Foodie theme looks great on Safari and Chrome but errors were showing up on Internet Expolrer and on ipad and iphone. I have managed to correct these with the help of paid support via my local host.
Hopefully you can assist me in resolving the issue regarding images that are overlapping onto the sidebar and showing at 100% and not scaled down to post size.
Thank you for your response Shay,
Yes, I did receive a response on my initial email that was sent when I was setting up my website but no response on any of my other follow up questions sent on the 13th, 17th and 19th of February.
I should highlight that I did not want extra support with customising etc, I understand that this would be an extra cost. All I needed was for the images to show up properly when being viewed on Internet Explorer. It would be great if you could help, as I really like the theme but for some reason I am having issues where the images are overlapping onto the sidebar when viewed on Internet Explorer. The images are also showing up as 100%, and not scaled as per post.
Look forward to a response.
