Mobile Header Not Working

This topic is: not resolved

Tagged: foodie

This topic has 16 replies, 6 voices, and was last updated 11 years, 9 months ago by shaybocks.

Viewing 17 posts - 1 through 17 (of 17 total)

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January 15, 2014 at 2:05 am #85304

[email protected]
Member

Hi!
I am using the Foodie Theme and for some reason my mobile header ins't working. Does anyone have any ideas why?

http://www.yummyhealthyeasy.com

THANKS!!!
kendra
http://www.yummyhealthyeasy.com

January 18, 2014 at 7:43 pm #85806

steffie
Member

Hi Kendra,

I too am having the same problem. The header works but not on the mobile.. I am about to log the issue with creator - you can do this via the theme setup - There is a contact form.

Good luck

Stephanie

January 22, 2014 at 3:36 pm #86545

zerrin
Member

Have you fixed the issue? Planning to buy it, but I need to know this.

January 23, 2014 at 3:54 am #86606

[email protected]
Member

Yes, i got it to work. I think I had a plugin issue.

January 23, 2014 at 3:57 am #86607

steffie
Member

I haven't been able to get mine to work and I have not heard back from the vendor...

Kendra do you know which plugin was causing the issue?

Stephanie

January 23, 2014 at 4:05 am #86608

steffie
Member

Hi Kendra,

Do you know which plugin was causing the problem? I am still having an issue and the vendor has not gotten back to me.

cheers

Stephanie

January 23, 2014 at 4:10 am #86609

steffie
Member

Hi Kendra,

Do you know which plugin that was causing the issue.. I still can't get mine to work and have not heard back from the vendor.

thanks

stephanie

January 23, 2014 at 4:11 am #86610

steffie
Member

tttttt

January 23, 2014 at 4:13 am #86611

steffie
Member

Hi Kendra

Do you know which plugin was causing the problem? I still can't get mine to work and have not heard back from the vendor.

thanks

Stephanie

January 23, 2014 at 4:15 am #86612

steffie
Member

ddd

January 23, 2014 at 4:16 am #86613

steffie
Member

Hi Kendra,

I still haven't been able to get my header to work.. do you know which plugin was causing the issue?

thanks

Stephanie

January 23, 2014 at 4:17 am #86614

steffie
Member

Hi Kendra

I haven't been able to get mine to work yet, do you know which plugin was causing the issue?

thanks

Stephanie

January 23, 2014 at 4:18 am #86615

steffie
Member

llll

February 16, 2014 at 9:46 am #90608

ChrissyMorin
Member

You need to contact the support for this theme at http://shaybocks.com/support-2/ This happens for me on the demo page when I use the chrome browser on my mac but not in other browsers...

Chrissy Morin – Your Web Chick – Denver CO

February 26, 2014 at 1:40 pm #92519

shaybocks
Member

Were you able to get this resolved? I do not see a support request from you, but I'm happy to help!

We found that the way we had the mobile header setup was confusing for a lot of people, especially beginners. So, I've changed the way this works and if you can update Foodie to the latest version, you'll find a Header option in the dashboard now that will work for both desktop and mobile screens.

The best way to update is to create a backup of your customized files, then delete the theme and install the new version. Then, you can add back in your customizations. 🙂

February 26, 2014 at 2:51 pm #92543

stylesociety
Member

Hi again Shay

I am also having this problem but I am unable to use the update as I cannot remember what changes I've made to my files while customising my theme. What is the best way forward?

Will there be automatic updates or will I need to rewrite files every time there's an update?

I really like the Foodie Theme and hope I can get it to work for me.

February 26, 2014 at 3:48 pm #92555

shaybocks
Member

I do not expect to make any further changes to the Foodie theme. The header was confusing for a lot of users so I wanted to change the way that works which is why I updated. It is much simpler to use now. The best way to update is to back up your customized theme before deleting it and then go back through and add the customizations to the new version. Best of luck!
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