Showcase Pro – Header menu not showing on mobile

[jesslerner]

Hello! I recently migrated my website to a different host and now my mobile header menu won't display.

- I turned all plugins off and on, but that didn't change anything.
- I also removed the menu, recreated it, and added a new one, but that didn't help either.

Any ideas of what else I can try?

Thank you for any assistance!

https://www.beachmarketing.co/

[andytc]

Are you using a plugin called 'MyStickyMenu' ?

You have an error showing in dev tools console -

Uncaught Error: Syntax error, unrecognized expression: div[class^="front-page-"] a[href*=#]:not([href=#])

myStickymenu: Entered Sticky Class does not exist, change it in Dashboard / Settings / myStickymenu / Sticky Class

It's saying you haven't entered a valid class for the sticky ? check that

[jesslerner]

Hello Andy, thank you for the response!

I deactivated the plugin since it didn't give me the option to add a class.

However, I cleared my cache in WordPress and in my browser and the mobile navigation still isn't showing.

After migrating the website to the new host there are a few bonus plugins that were added by the host. I'm going to try deleting those as well and see if I can get the menu to work.

[MiguelContreras]

Hello:
I see that you have been able to solve it. The same happens to me. Can you help me? http://elviajedeunavida.com/

Thank you!

[jesslerner]

Hello Miguel!

I wish I could help, but I finally moved on to a different template. I also reached out to 3rd party support and still couldn't resolve the issue.

Infinity Pro is a very similar template and works great! I've tried at least 10+ Genesis templates on websites the past few months - Infinity is the best by far.

Sorry I couldn't be of more help! https://my.studiopress.com/themes/infinity/

- Jess

[AnitaC]

@miguelcontreras Showcase Pro is a third party theme by Design by Bloom - https://designbybloom.co/contact/. Reach out to them and let them know about this. They should be able to assist you.

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Need help with customization or troubleshooting? Reach out to me.

[MiguelContreras]

Thank you very much for answering, I will contact them.

[BrendaGaelSmith]

@MiguelContreras did you get any reply from BLoom. I have just discovered the same issue on my site at http://www.brendagaelsmith.com and really don't want to have to change my theme. I have also contacted Bloom today.

[BrendaGaelSmith]

This plugin worked for me

Enable jQuery Migrate Helper Plugin Passes 10K Active Installs

[MiguelContreras]

Hello, I was told that, I had to delete a few lines of code. The first three days it didn't work, for me and the fifth ok, it worked without doing anything else. In any case, I have decided not to work with genesis anymore. I have changed companies.

[AnitaC]

@miguelcontreras sorry to hear that you've switch, but if it started working after a few days, that sounds like a caching issue between the theme changes you made and the browser. Clearing out your cache/history should have resolved that for you.

@brendagaelsmith the issue with the JQuery Migrate was fixed with the latest version of WordPress so you would not need that plugin any longer. Be sure to update everything (WordPress, Genesis and plugins).

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Need help with customization or troubleshooting? Reach out to me.

[BrendaGaelSmith]

Thanks @Anita. I am running Showcase Pro on WordPress 5.5.1. Everything is up to date but the mobile header menu disappeared and only reappeared after I installed the jQuery Migrate Helper plugin. I am waiting to hear from Bloom for the official fix.

[shanwynn]

@miguelcontreras I would be interested to know what code you deleted that worked. I have a client who is needing to launch in a couple of days and if she could get the mobile menu working in Showcase Pro, it would prevent her from having to switch themes at the last minute. Thanks for all of the help and great tips here!

[Author]

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