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Responsive menu not working on Safari or Firefox

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Responsive menu not working on Safari or Firefox

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 28, 2016 at 10:27 am #198358
    hmistler
    Member

    Hello - when I open my site on my iPhone in Safari, or in Firefox, the responsive menu "hamburger" doesn't work. It just shows my menu items typed out, like at full size. The responsive menu works just fine in Chrome, however. Anyone have any idea why it wouldn't be working in Safari or Firefox? Thanks!!

    http://www.g2capitaladvisors.com
    December 29, 2016 at 8:52 am #198415
    Victor Font
    Moderator

    I looked at your site in 3 different browsers. It's not working in any of them including Chrome. You may be looking at cached files on your Chrome, which means it worked at one time, but something changed. I looked at your style sheet and it has the correct CSS to display the mobile icon. However, when I view your source code, the mobile icon HTML is not being generated. It is nowhere to be found in your source. Neither are you loading the theme's responsive.js, provided your theme is using this file.

    The problem with trying to help you at this point is that it appears you are using a completely custom child theme. The developer that created this for you did not identify the Studio Press theme from which it is derived. It could be because he/she built it from scratch, or just chose not to include those details. Since we can't determine the theme's origin, there's no way to view the original child theme's functions to try to figure out what changed. You should go back to your developer and have the site fixed.

    A few things I did notice is that you don't have accessibility enabled, which helps boost SEO, and your site has not been converted to https yet. Please see this article to learn why https is important: https://victorfont.com/chrome-flag-http-non-secure-jan-ready/. Google is driving the concept of "https everywhere." Without https enabled, you could lose ranking and competitive edge.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    December 29, 2016 at 9:27 am #198417
    hmistler
    Member

    I built most of it, and I based it on the Centric theme. I can't see what's changed with the menu as I haven't edited anything in the navigation. It was working just fine a day or two ago. The files in the JS library are the same as with Centric, but also include 2 Isotope files - there is no responsive.js. Any thoughts on what to do from here?

    December 29, 2016 at 9:31 am #198418
    hmistler
    Member

    Just deactivated a plugin, that seems to have solved the problem!

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Viewing 4 posts - 1 through 4 (of 4 total)
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