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On my iPhone, links on the homepage only work when I refresh page

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Community Forums › Forums › Archived Forums › General Discussion › On my iPhone, links on the homepage only work when I refresh page

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 31, 2019 at 10:47 pm #492703
    BigChris14
    Member

    Hi, on my wife's genesis website https://bamfitsocal.com/ whenever I open it on my iPhone I can't get the links on the homepage to work without refreshing the page.

    The problem seems to be mostly a homepage issue and it includes the hyperlinks among the content, the footer links, the image links, as well as the main navigation menu not opening. I click them and nothing happens, as if there were no link there at all.

    Once I refresh the browser the links work.

    Any idea what could be causing this?

    I'm not a technical person so, if you're able to help, please keep that mind.

    Thank you in advance.

    https://bamfitsocal.com/
    July 31, 2019 at 11:02 pm #492704
    BigChris14
    Member

    I just had the problem happen on another page so apparently, it isn't isolated to the homepage

    August 1, 2019 at 6:12 am #492711
    andytc
    Participant

    All the links on the page and the menu are working fine here on an iPhone.

    Have you tried different phones ?

    Maybe something specific with the iPhone you’re using.

    August 1, 2019 at 6:14 am #492712
    Michaelspr
    Member

    Which browser do you use?

    August 1, 2019 at 12:39 pm #492723
    Victor Font
    Moderator

    They are working fine for me as well. The issue you're experiencing may be related to the fact that all the links I clicked on are opening new mobile windows. That practice is generally considered an aspect of a poor user experience unless you're opening windows to a linked site.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    August 1, 2019 at 1:20 pm #492724
    BigChris14
    Member

    It's on the safari browser pre-installed on my iPhone. Newest model iPhone. The biggest one, forgot what it's called.

    August 1, 2019 at 1:23 pm #492725
    BigChris14
    Member

    Hey Victor, thank you for pointing that out about the links opening in seperate windows. I fixed that. However still having the issue on my phone.

    August 1, 2019 at 1:25 pm #492726
    BigChris14
    Member

    It actually works fine on my wife's iphone which is a 7 I think. Mine is the newest, and updates in place. Strange. Thanks for checking it for me. At least I know it's working on other people's phones.

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