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Jquery error on shop checkout page w/ woocommerce/stripe

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Community Forums › Forums › Archived Forums › General Discussion › Jquery error on shop checkout page w/ woocommerce/stripe

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 20, 2017 at 2:59 pm #213804
    flourandco
    Member

    When trying to checkout using WooCommerce with Stripe, I get an error that reads "please enter your card details to make a payment. Developers: please make sure you are including jquery and there are no javascript errors on the page." The javascript console for this page shows a 404 error trying to load jquery.js right from the site's root, so jquery isn't being loaded.

    It looks like it's something specific to Genesis as it works on non-Genesis themes. I don't know how to fix this. Help/Suggestions!?

    https://www.flourandco.com/checkout/
    November 21, 2017 at 8:29 am #213824
    Victor Font
    Moderator

    Genesis does not load jQuery. jQuery is included in with WordPress Core function, It is also loading fine on your site. This is from your source code:

    <script type='text/javascript' src='https://www.flourandco.com/wp-includes/js/jquery/jquery.js?ver=1.12.4'></script>
<script type='text/javascript' src='https://www.flourandco.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1'></script>

    You have other errors on the site that may be causing an erroneous jQuery error. You have mixed content (broken lock) and cookie reference errors. Whatever the case, you problem requires a deeper level of troubleshooting than can be provided from just viewing the front end. Are you working with a developer or doing the work yourself?

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    November 21, 2017 at 11:00 am #213839
    flourandco
    Member

    Hey Victor - thanks for taking a look! I'm doing the work myself, so this is beyond me!

    November 24, 2017 at 7:18 am #213901
    Victor Font
    Moderator

    I suggest you hire a developer for a couple of hours to help you through this.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

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