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Gravity Forms – Recaptcha 2.0 Not working

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Gravity Forms – Recaptcha 2.0 Not working

This topic is: not resolved

Tagged: Gravity Forms, recaptcha, recpatcha 2.0

  • This topic has 5 replies, 3 voices, and was last updated 8 years, 9 months ago by renezain.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 15, 2016 at 2:42 pm #191315
    renezain
    Participant

    Hi there, has anyone else experienced this error Uncaught Error: Missing required parameters in RecaptchaOptions: sitekey? It is definetly related to Genesis as I have stripped everything down to just a Genesis install and Gravity Forms plugin. I have triple checked the keys and am out of ideas. It seems 2.0 is not supported? The Captcha FYI does show up on any other theme I integrate. Thanks in advance!

    http://catalystwp.com/doctor/
    August 15, 2016 at 3:24 pm #191322
    Victor Font
    Moderator

    Genesis has absolutely nothing to do with reCaptcha and does not store any options related to it. Your error is being generated by the Google jQuery script: recaptcha_en.js. When I view your source code in my browser, the sitekey is clearly visible: data-sitekey="6Ld-cCQTAAAAAPOYr3WIq4UCRPKWquiiutx_DCuG" The code in the Google script is failing on a function called Pk(). You'll need to open up a ticket with Gravity Forms.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    August 15, 2016 at 3:45 pm #191323
    renezain
    Participant

    Thanks for the quick reply. I already went the Gravity Forms route and they told me its something to do with my theme. The keys are correct and work with any other generic WordPress themes and other 3rd party ones with no issue. To prove this I just switched it to the 2016 theme and its now working. Its only when Genesis is activated (no plugin interference) that it goes away. Any other ideas what it could be? I have hit a wall as to what it maybe

    August 15, 2016 at 4:11 pm #191325
    Christoph
    Member

    Hi,

    for some reason, you have scripts loading inside the body / .site-inner.
    http://prntscr.com/c664gh

    Not sure what is causing this. It is not normal Genesis behaviour. (On two test sites, the scripts are loading in the footer. http://prntscr.com/c6656g)


    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

    August 16, 2016 at 1:09 pm #191390
    renezain
    Participant

    Its so bizarre, I got it to work on my test, but its not on the production site http://doctorscrossing.com/test/. Is this a cache issue or something else? I tested it again using other themes and it works, but not Genesis. On the test site, I just kept switching themes and it eventually worked. I did the same on production and nothing. At a loss...

    August 19, 2016 at 11:55 am #191622
    renezain
    Participant

    **Update** Finally figured it out. Believe it or not, switching from a columned layout to a full layout fix the problem. I have no idea why, but also noticed the dashboard tool bar's dropdowns worked again as well. This Child theme is a non HTML5 theme, but have no idea why this would fix it. Any insight would be awesome. Thanks for everyone's help!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

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