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Down arrow not working on Centric Pro

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Down arrow not working on Centric Pro

This topic is: not resolved

Tagged: centric pro

  • This topic has 2 replies, 2 voices, and was last updated 7 years, 5 months ago by socialspark.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 21, 2019 at 7:05 pm #405599
    socialspark
    Member

    In the Home 1 widget area of the front-end of the website there is a down arrow icon that used to scroll down to the next widget area. It doesn't scroll anymore and I can't even find where it's set up. There's no code for it in the widget area (just the text above it). I've looked at the setup instructions, and I didn't see where it mentioned the button/icon. I've looked in the customizer and Genesis theme options and don't see anything.

    I remember seeing something awhile ago that said the button broke after an update, but I must not be using the right search terms because I can't find how to fix it.

    Thanks for any help!

    https://irmoinsuranceagency.com/
    January 22, 2019 at 5:26 am #413329
    Victor Font
    Moderator

    I'm using Firefox. It's working fine. It's also working fine in Safari. I only see the problem with Chrome.

    There is a known bug in Chrome from a couple of years ago that may be responsible. https://my.studiopress.com/documentation/frequently-asked-questions/general-faqs/why-did-the-scroll-links-stop-working/


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 22, 2019 at 10:52 am #417416
    socialspark
    Member

    Thank you so much, Victor, that did the trick!
    The only thing I had to improvise is that the instructions provided by StudioPress gave the filenames as:

    localScroll.min.js
    scrollTo.min.js

    but the ones in my folder had jquery. in front of them, so I had to change that.

    I appreciate your help, I knew the answer was out there!

    Fran

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Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

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