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Yaansoon

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  • August 11, 2017 at 3:52 pm in reply to: eleven40 Pro: visual editor missing #210271
    Yaansoon
    Member

    Hi, I had the same problem and found out that Jetpack is causing it. I contacted their team today and this is their answer below. I followed their recommendation and the visual editor is now working perfectly - hope this helps:


    "There is a known conflict between the new Jetpack contact form and any plugin that uses a TinyMCE text editor.
    Our developers are working on a fix for this, and you can follow their progress here for updates:
    https://github.com/Automattic/jetpack/issues/7598
    Meanwhile, the simplest workaround is to install and activate this plugin, which should resolve the conflict:
    https://github.com/Automattic/jetpack-addons/archive/disable-grunion-editor-view.zip
    You can download that to your computer and then upload it to your site via Plugins > Add New by clicking the 'Upload Plugin' button.
    When the next version of Jetpack is released, it should be safe to remove that temporary plugin."

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