[StuDoc]

Hi Anita,

I just replied to this but my latest post seems to have disappeared?

Thanks.

Stuart

[StuDoc]

Hi Anita,

Apologies the password didn't work for you. I think that is because I also had the maintenance mode still set.

Here are the details:

Site: http://www.jankopcarpentry.co.uk
Password: aa5pJb^%NSq6

So from my understanding now is that since these things are unrelated to Mai in a working capacity like the demo, they are unable to provide service to you.

To be fair, they did advise the following:

Archive pages do not have an ID in WP. They aren't actually a post in the DB so they can't/don't have an ID. If you want to pull the most recent you just use content="post

I have tried this as:

[grid content="post" parent="post" number="all" show="image, title, more_link" more_link_text="View Project" align_text="center, bottom" slider="true" center_mode="true" dots="true"]

Note this shortcode did work when I had all the portfolio set as pages with the ID being 13 which was the id of the main page of the portfolio with each project using the portfolio page as the parent.

This didn't work so I then tried reducing the code to just [grid content="post"] and [content="post"] in case that was what they meant, but this didn't fix the issue either.

As their support highlighted that there is no ID version available for the archive page, I removed the parent="post" from the shortcode which didn't work so I put the parent shortcode back trying different variations to replace the post such as:

`parent="portfolio"
parent="portfolio archive"
parent="portfolio_archive"
parent="portfolio archives"
parent="portfolio_archives"
parent="portfolio archive"
parent="/portfolio/"
parent="http://jankopcarpentry.co.uk/portfolio/"
parent="http://www.jankopcarpentry.co.uk/portfolio/"
parent="www.http://jankopcarpentry.co.uk/portfolio/"`

The latter three I didn't expect to work but I thought it was worth a try anyway to rule them out.

I'm sure it is something very simple I am overlooking in the shortcode but hopefully, someone has more experience and can give me a gentle nudge of what I should be looking at.

Other than the advice of the shortcode (which hasn't yet worked for me), they were unable to advise on issues 2 and 3 and pushed them back as plugin related and advised I contact the support for the plugins.

For issue 2, I have the 'Testimonials Rotator' plugin installed which doesn't appear to have any support available, although there is a custom CSS option available within the settings which I believe is all that is needed, although I am not sure of the CSS to add and I am drawing a blank in Google.

In regards to issue 3, I am using the 'Genesis Portfolio Pro' plugin so given that the author for this plugin is Genesis, I was hoping that someone within the forum could advise on this issue at the very least. I have checked settings, but can't seem to find an option to change the main image.

Thanks.

Stuart

[StuDoc]

Hi Anita,

I had already explored the obvious channels before posting in the forum, as stated in my original post;

I have tried searching Google and the forum already and also emailed Bizbudding support, all to no avail.

Basically they haven’t helped resolve my queries and pushed them back as perhaps more plugin related, hence my post within this forum given that one of them is the Genesis Portfolio Pro plugin, although I appreciate that I perhaps didn’t title my initial post well by stating it was theme related.

To be honest, I’m not sure that the issues are theme related either. I think they are more code related so I was just hoping that someone else has experienced similar issues and could advise.

Thanks.

Stuart

[Author]

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