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Read this https://wptavern.com/enable-jquery-migrate-helper-plugin-passes-10k-active-installs. This plugin mentioned in this article fixed another Genesis theme I use
Yes that worked for me. Version 5.5 was the issue and that plugin fixed it for me
Thank you for the suggestion. Unfortunately it did not work.
**Update** Finally figured it out. Believe it or not, switching from a columned layout to a full layout fix the problem. I have no idea why, but also noticed the dashboard tool bar's dropdowns worked again as well. This Child theme is a non HTML5 theme, but have no idea why this would fix it. Any insight would be awesome. Thanks for everyone's help!
Its so bizarre, I got it to work on my test, but its not on the production site http://doctorscrossing.com/test/. Is this a cache issue or something else? I tested it again using other themes and it works, but not Genesis. On the test site, I just kept switching themes and it eventually worked. I did the same on production and nothing. At a loss...
Thanks for the quick reply. I already went the Gravity Forms route and they told me its something to do with my theme. The keys are correct and work with any other generic WordPress themes and other 3rd party ones with no issue. To prove this I just switched it to the 2016 theme and its now working. Its only when Genesis is activated (no plugin interference) that it goes away. Any other ideas what it could be? I have hit a wall as to what it maybe