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Ok... I think I see the new flow. Forgive me. Im used to a different "forum" style where as members help members. This new set up looks like a trouble ticket with associated delays that limited resources create. I was hoping for more realtime from online members. Is there a section for newbies to hash out the finer points of getting started with the themes? Im stuck beyond the published tutorials. I'm excited with the prospects of using the Genesis and Child Themes that I'm plunking down several hundred dollars (themes and widgets) as a solution to a project, but I really need to move faster than (up to) 48 hours on weekends. Please don't take this the wrong way.. the old forum looks great and is full awesome stuff. But I just spend an hour getting shuffled around... if the old forum is going read only - is there a member to member option? Your note to "please submit this question to the support desk" is understood but does that mean I shouldn't asks for help on the forum? Or is this in addition to? How is my questions and your answers going be posted public to help others? Just trying to understand the new system. Thanks and keep up the great effort.
