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WOOCommerce Issue with Jessica Theme

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Community Forums › Forums › Archived Forums › General Discussion › WOOCommerce Issue with Jessica Theme

This topic is: not resolved

Tagged: jessica

  • This topic has 15 replies, 5 voices, and was last updated 8 years, 2 months ago by Deborah Kunzie.
Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • April 11, 2017 at 6:52 am #204626
    Deborah Kunzie
    Member

    I am running this theme on a client's site. After some updates, I had to do some custom CSS additions to put things back into alignment. Got that done and now am getting this message. I know Woocommerce just released this update but now my theme does not seem to want to play well. I tried going to the theme creator but I don't have a Studiopress Invoice where I paid for the theme since I am a Studiopress forever customer!
    Does anyone know what I might run up against if I run the updater? Does this theme have an updated version?
    Any help would be appreciated.
    Below is the message:

    "Your theme (Jessica) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme."

    Thanks
    Deborah


    Deborah Kunzie
    http://deborahkunzie.com

    April 11, 2017 at 7:07 am #204629
    Victor Font
    Moderator

    The Jessica theme has a lot of custom WooCommerce templates, but that message comes up with every release of WooCommerce. You can generally safely ignore it. However, with the 3.0 release, a lot has changed. So much so, that I had to refactor quite a few custom WooCommerce themes that I authored for customer sites. The best way to know for certain is to create a development instance of your site and upgrade that instance first. Test it thoroughly to make sure nothing has broken. If all tests well, upgrade production. Remember to make backups before any upgrade so you can easily restore if things go south.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    April 11, 2017 at 7:11 am #204630
    Deborah Kunzie
    Member

    Thank you, Victor, for a quick response. I will give it a shot.


    Deborah Kunzie
    http://deborahkunzie.com

    April 19, 2017 at 10:53 am #204998
    jonathansaar
    Member

    I am in the same situation. So far after the update everything looks OK. Client is checking. On WOOCommerce Status page is shows this item
    jessica/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0,
    jessica/taxonomy-product_tag.php

    Like Deborah I have no way of contacting the Jessica theme creator since I purchased the theme through StudioPress. Will there be an update to the theme at some point?

    Thank you

    April 19, 2017 at 11:12 am #204999
    Deborah Kunzie
    Member

    I still have no resolution to this problem. I contact my hosting provider (Hostgator) and they assured me they were running the latest PHP version. I did a test site and loaded all the same plugins extra and ran the update and it changed a few things which I had to again do some custom coding. All because there is no update yet for the Jessica Theme.

    I just contacted Studiopress support and asked them if I moved my clients site over to Studiopress hosting would these issues be resolved? I am waiting on an answer.

    Good luck Jonathan


    Deborah Kunzie
    http://deborahkunzie.com

    April 19, 2017 at 12:55 pm #205005
    jonathansaar
    Member

    Thank you. Found one major conflict which was the Soliloquy slider plugin. Completed stopped working after the Woocommerce update and will not allow and edit. Error codes galore now.

    April 19, 2017 at 12:59 pm #205006
    Victor Font
    Moderator

    I'm using Soliloquy with WooCommerce 3.0.3 on this site: https://coachsoats.com/. There are no errors.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    April 19, 2017 at 1:26 pm #205009
    jonathansaar
    Member

    First of all-- Gorgeous site!!!

    Do you get that out of date notice on Woocommerce system page? I have uninstalled and reinstalled the plugin three times now. The only change that has been made is the Woocommerce update.

    April 19, 2017 at 1:43 pm #205014
    jonathansaar
    Member

    Quick update - It was my UPS Woocommerce plugin that was creating the conflict

    April 19, 2017 at 1:54 pm #205016
    Deborah Kunzie
    Member

    I am wondering if several plugins are not part of the issues. I do not have the UPS plugin installed but like you I disabled every plugin and then started one at a time enabling. I ran into an issue with the regenerate image plugin.

    Overall, the problem is still not having an update for this theme. I have read other people having inssue with this and I saw in the forum for this theme write a fix suggestion but I did not get my theme through them. I have the developer package through Studiopress.


    Deborah Kunzie
    http://deborahkunzie.com

    April 19, 2017 at 4:07 pm #205022
    Victor Font
    Moderator

    The out of date notice will always happen with custom WooCommerce templates. The fix is to change the version number in the opening comment block in the custom template.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    May 1, 2017 at 12:04 pm #205699
    mathew419
    Member

    I had the same WooCommerce error with the Jessica theme. I was able to fix the error by copying the meta.php file from the Woocommerce plugin:

    public_html/wp-content/themes/jessica/woocommerce/single-product

    to the Jessica theme Woocommerce template section here:

    public_html/wp-content/plugins/woocommerce/templates/single-product

    I did this by going through the file manager in my hosting account. Hope this helps fix your problem.

    May 1, 2017 at 12:05 pm #205700
    mathew419
    Member

    My apologies. Flip that around. The meta.php file was copied from:

    public_html/wp-content/plugins/woocommerce/templates/single-product

    To:

    public_html/wp-content/themes/jessica/woocommerce/single-product

    May 1, 2017 at 2:21 pm #205705
    jonathansaar
    Member

    Thank you for that. It worked.

    May 8, 2017 at 8:29 am #206108
    Kary
    Member

    Deborah, you are able to join the forum from the Jessica theme developers. You just have to email them and provide a screenshot of your purchase order from Studiopress. They may need something else, I can't remember. But I'm there as someone who purchased Jessica theme, even as a "forever developer" here at Studiopress.
    https://www.web-savvy-marketing.com/forum/

    May 8, 2017 at 8:36 am #206109
    Deborah Kunzie
    Member

    Thank you Kary. I tried to contact them but unless there is proof of purchase it appears I can't. I have been a member with Studiopress forever. Even in Brian's Revolution days. Not sure I have a screen shot or can get one that I purchased unless I can screenshot my membership affiliation here???

    I keep hoping they update the theme but until then, I am looking into other options for my client. Seems I am having an issue with Stripe woocommerce using this theme now but not sure they are related.

    Thanks for the input.


    Deborah Kunzie
    http://deborahkunzie.com

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Viewing 16 posts - 1 through 16 (of 16 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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