• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Update Broken

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › Update Broken

This topic is: not resolved

Tagged: broken, update

  • This topic has 1 reply, 2 voices, and was last updated 4 years, 4 months ago by Victor Font.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 19, 2018 at 11:07 pm #224463
    ulysses
    Member

    I currently have Genesis 2.6.1. There's an update available. Every time I update, I get this error "Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure."

    Any idea how to fix this?

    https://uly.me
    November 20, 2018 at 6:15 am #224472
    Victor Font
    Moderator

    Download the current version from the my.studiopress and upload it manually through FTP.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2023 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble