Unable to correct path for background image?

[keithpurtell]

Our client's site is built with Atmosphere theme, and stable for more than a year. Yesterday, in the middle of the client negotiating a big contract, the background image at the top of the splash page stopped displaying. The image itself is in the correct location in Media. I have opened a ticket with WPEngine but have been getting suggestions like clear the browser cache, and trying using the Customize tool to re-set the image, turn off all plugins. None worked so far. (I temporarily added a gray background color because yellow logo needs a darker color behind.) Here is what I see in View Source...

LINE 181 – correct
/* <![CDATA[ */
var BackStretchImg = {"src":"https:\/\/505architects.com\/wp-content\/uploads\/2020\/01\/505-less-cont-city-1920.jpg"};
/* ]]> */

LINE 327 -- INCORRECT
/* <![CDATA[ */
var BackStretchImg = {"src":"https:\/\/realizetech.com\/505architects\/wp-content\/uploads\/2020\/01\/505-less-cont-city-1920.jpg"};
/* ]]> */

https://505architects.com/

[AnitaC]

If the website was once on that old URL and you changed domain names, there are a lot of instances where you would need to change the URL in the database somewhere using a plugin that does "Search and Replace". Was that the case? Switched domain name?

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Need help with customization or troubleshooting? Reach out to me.

[keithpurtell]

I've searched the database a couple of times using that plugin. No luck.
I also tried using Customize inside the theme to re-set the image, and it seems to save (no error message). But it does not display; no change.

WPEngine tech support recommended I clear the browser cache and/or open in a different browser. Also no change.

I finally just wrote a new CSS selector to force proper display of the background. So, I "solved" the problem, but I don't understand why this display fine for a year, and then suddenly was broken.

Anita, thank you for offering to help!
Let's close this one and move on.

[AnitaC]

Okay, I asked in Genesis Slack and Marcy Diaz shared that more than likely your Security Headers were modified and they need to be updated. Did you look at your .htaccess file at all? That would be excluded from the Search/Replace as that file isn't part of WordPress.

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Need help with customization or troubleshooting? Reach out to me.

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