Community Forums › Forums › Archived Forums › General Discussion › Theme is making my site go down (error 500)
- This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago by Victor Font.
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AuthorPosts
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October 2, 2017 at 11:22 am #212084kev122Member
This just started happening about an hour ago. I changed the theme and then the site worked. Can you please advise on how to fix it. My hosting company said I would need to contact you
http://www.audioengineeringschool.netOctober 2, 2017 at 12:40 pm #212089Victor FontModeratorA 500 error can mean many, many things. A likely cause is a php error. Turn on WordPress debug and see if it displays any errors.
Regards,
Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?October 2, 2017 at 12:58 pm #212091kev122MemberIs that a plugin? I downloaded one and here is what i got..
[enterprise-pro] => WP_Theme Object
(
[update] =>
[theme_root:WP_Theme:private] => /home1/audioen1/public_html/wp-content/themes
[headers:WP_Theme:private] => Array
(
[Name] => Enterprise Pro Theme
[ThemeURI] => http://my.studiopress.com/themes/enterprise/
[Description] => A mobile responsive and HTML5 theme built for the Genesis Framework.
[Author] => StudioPress
[AuthorURI] => http://www.studiopress.com/
[Version] => 2.0.0
[Template] => genesis
[Status] =>
[Tags] => black, blue, white, one-column, two-columns, three-columns, left-sidebar, right-sidebar, responsive-layout, custom-menu, full-width-template, rtl-language-support, sticky-post, theme-options, threaded-comments, translation-ready, premise-landing-page
[TextDomain] =>
[DomainPath] =>
)[headers_sanitized:WP_Theme:private] =>
[name_translated:WP_Theme:private] =>
[errors:WP_Theme:private] =>
[stylesheet:WP_Theme:private] => enterprise-pro
[template:WP_Theme:private] => genesis
[parent:WP_Theme:private] => WP_Theme Object
(
[update] =>
[theme_root:WP_Theme:private] => /home1/audioen1/public_html/wp-content/themes
[headers:WP_Theme:private] => Array
(
[Name] => Genesis
[ThemeURI] => http://my.studiopress.com/themes/genesis/
[Description] => The industry standard for Premium WordPress Themes.
[Author] => StudioPress
[AuthorURI] => https://www.studiopress.com/
[Version] => 2.5.3
[Template] =>
[Status] =>
[Tags] => one-column, two-columns, three-columns, left-sidebar, right-sidebar, custom-menu, featured-images, full-width-template, rtl-language-support, sticky-post, theme-options, threaded-comments, translation-ready, accessibility-ready
[TextDomain] =>
[DomainPath] =>
)[headers_sanitized:WP_Theme:private] =>
[name_translated:WP_Theme:private] =>
[errors:WP_Theme:private] =>
[stylesheet:WP_Theme:private] => genesis
[template:WP_Theme:private] => genesis
[parent:WP_Theme:private] =>
[theme_root_uri:WP_Theme:private] =>
[textdomain_loaded:WP_Theme:private] =>
[cache_hash:WP_Theme:private] => 9b533b0c6ae67bd02d999aff3b68601c
)[theme_root_uri:WP_Theme:private] =>
[textdomain_loaded:WP_Theme:private] =>
[cache_hash:WP_Theme:private] => f2464327804b1838da3327cec9c5f18f
)[genesis] => WP_Theme Object
(
[update] =>
[theme_root:WP_Theme:private] => /home1/audioen1/public_html/wp-content/themes
[headers:WP_Theme:private] => Array
(
[Name] => Genesis
[ThemeURI] => http://my.studiopress.com/themes/genesis/
[Description] => The industry standard for Premium WordPress Themes.
[Author] => StudioPress
[AuthorURI] => https://www.studiopress.com/
[Version] => 2.5.3
[Template] =>
[Status] =>
[Tags] => one-column, two-columns, three-columns, left-sidebar, right-sidebar, custom-menu, featured-images, full-width-template, rtl-language-support, sticky-post, theme-options, threaded-comments, translation-ready, accessibility-ready
[TextDomain] =>
[DomainPath] =>
)[headers_sanitized:WP_Theme:private] =>
[name_translated:WP_Theme:private] =>
[errors:WP_Theme:private] =>
[stylesheet:WP_Theme:private] => genesis
[template:WP_Theme:private] => genesis
[parent:WP_Theme:private] =>
[theme_root_uri:WP_Theme:private] =>
[textdomain_loaded:WP_Theme:private] =>
[cache_hash:WP_Theme:private] => 9b533b0c6ae67bd02d999aff3b68601c
)October 2, 2017 at 2:59 pm #212094kev122MemberWhen doing a preview of the template i get this
Fatal error: require_once(): Failed opening required '/home1/audioen1/public_html/wp-content/themes/genesis/lib/structure/footer.php' (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /home1/audioen1/public_html/wp-content/themes/genesis/lib/init.php on line 290
October 2, 2017 at 4:38 pm #212101Victor FontModeratorWordPress debug is not a plugin. You have to change settings in wp-config.php. https://codex.wordpress.org/Debugging_in_WordPress
Off hand though, from the last error, it looks like you have an incomplete Genesis install.
Regards,
Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet? -
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