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Strange problem with breadcrumb (Agency)

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Strange problem with breadcrumb (Agency)

This topic is: not resolved

Tagged: Agency, breadcrumbs

  • This topic has 5 replies, 2 voices, and was last updated 12 years, 10 months ago by AnitaC.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 18, 2013 at 4:36 am #57130
    pixelherder
    Member

    For some reason, the top of page styling and the breadcrumbs show up in my test server but not on the live site. Breadcrumbs are enabled on both. I can't figure out what is wrong. I've tried everything I can think of, including deactivating plug-ins, a fresh install of the Agency theme, even a fresh install of the Genesis framework.

    The live site is in "coming soon" mode so I can't post the url, but here are screen shots:

    Top of page in my test server: http://imageshack.us/photo/my-images/833/eba0.jpg/

    Top of page in live site: http://imageshack.us/photo/my-images/856/kt4n.jpg/

    I'm stumped. Anyone have an idea of what is causing this?

    August 18, 2013 at 10:16 am #57158
    AnitaC
    Keymaster

    Are both of these sites on the same server? And, what version of Genesis are you running on these?


    Need help with customization or troubleshooting? Reach out to me.

    August 18, 2013 at 3:26 pm #57213
    pixelherder
    Member

    Genesis 2.0 came packaged with the Agency theme I bought and so that is what I am using on both sites.

    The test server is on my desktop (xampp running on Windows7) and the live site is hosted by InMotion.

    I'm quite puzzled by this. I thought maybe I accidentally goofed up the code somewhere while trying to fix the slider, but I don't know what is happening because the same thing happens on a fresh install of the zipped folder I downloaded when I purchased. I even tried a fresh install of Genesis just in case something got corrupted when I first installed it or something.

    I tried deactivating plugins. No joy. I'm stumped. Same code, different servers, different result. Weird. The only thing I can think of is some plugin is doing it, and I especially suspect Jetpack (and possibly All in One SEO Pack) -- but I get the same thing (no breadcrumb, no gradient) whether or not they are activated.

    August 18, 2013 at 4:31 pm #57225
    AnitaC
    Keymaster

    Can you give me a link to the LIVE site so I can take a look?


    Need help with customization or troubleshooting? Reach out to me.

    August 18, 2013 at 5:14 pm #57240
    pixelherder
    Member

    The live site is in "coming soon" mode, and the client is collecting emails and subscriptions via the contact form and subscription form on the "coming soon" page, so I can't post a url to the live site. I wish I could! At this point, I think the site can live without the breadcrumbs anyway. There are only so many things one can fix and the site is so easy to navigate anyway.

    I do worry there's something wonky going on with Genesis 2.0 that might mess up other aspects of the site, but until that happens, I guess I'll just live with it as is. As I understand it, Agency hasn't been updated to 2.0 yet, so maybe it will all come right when Agency is updated?

    You've been very kind to take and interest and try to help me, Anitac , and I do appreciate your generosity of time and attention. I hope when I learn to drive this new-to-me Genesis Framework better I can "pay it forward" and help others.

    I'm wondering if I should mark this "resolved"? I'm new to the forums as well as Genesis, so I'm not clear on how to proceed. I'm happy and consider it resolved, but the problem isn't solved and the developers may want to have a look at this funny glitch while they're ironing out the bugs in 2.0.

    August 18, 2013 at 5:57 pm #57245
    AnitaC
    Keymaster

    Well, it's pretty hard to trouble shoot in the blind. We really need to see what you have going on. If you feel it's an issue with the framework after upgrading, then you should submit a ticket to support at my.studiopress.com.


    Need help with customization or troubleshooting? Reach out to me.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

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