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Problems with Amazon credentials

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Community Forums › Forums › Archived Forums › General Discussion › Problems with Amazon credentials

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • June 13, 2016 at 3:13 am #187462
    mcbigwhite
    Member

    Hi, everytime i try to add my access key id and secret access key from Amazon to my credentials in wordpress i keep getting the same message -

    "Warning! You must provide your Amazon credentials and ensure they are valid. Requests cannot be made at this time. "

    I am definitely putting them in correctly no spaces etc and i have signed up for the product advertising API.

    Any ideas please?

    June 13, 2016 at 4:33 am #187463
    Victor Font
    Moderator

    This forum is supported by volunteers to answer questions about the Genesis Framework and Studio Press themes. I realize you are frustrated, but your question is about neither. You should ask your question on the Amazon forum or submit it to Amazon support.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    June 13, 2016 at 4:37 am #187465
    mcbigwhite
    Member

    I use Studiopress/Genesis brunch pro and so i want to know if the problem could be related to their themes. I already tried asking Amazon who suggested asking here. So Victor, my question is about both. Has anyone had a similar problem or can give me a helpful answer for me please?

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