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Problem: Color Style not showing in Genesis settings (Metro Pro)

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Community Forums › Forums › Archived Forums › General Discussion › Problem: Color Style not showing in Genesis settings (Metro Pro)

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 31, 2017 at 6:49 am #200306
    mat3d
    Member

    Hi everyone,

    I am having a weird problem with Metro Pro and the Genesis Settings page.

    I recently installed the theme on one of my website but the Color Style option in the genesis settings page is not showing. Even if I check the screen options for the page, that particular setting is not there.

    Note that is not the first time that I have used Metro Pro but I never encounter this problem before. Any ideas why this is happening and how to fix it?
    I already tried to delete and re-install Metro Pro.

    I am trying to use Design Palette Pro but the changes I make are not effective. It looks like there is some kind of conflict with the theme concerning colours.

    Thanks for your time

    Mat

    January 31, 2017 at 7:49 am #200308
    Victor Font
    Moderator

    Make sure the color style meta box is activated. Click screen options at the top right of the Genesis/Settings page. Check Color Style,

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 31, 2017 at 7:52 am #200309
    mat3d
    Member

    Thanks for your reply Victor, but I already tried that and the color style meta box doesn't show in the screen options.

    It is like the color style setting is missing for some reason.

    January 31, 2017 at 8:20 am #200315
    Victor Font
    Moderator

    Are you on the latest version of Genesis (2.4.2)?

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 31, 2017 at 8:25 am #200317
    mat3d
    Member

    Yes, latest version of Genesis (2.4.2) and Metro Pro 2.2.0

    I already tried to re-install Metro Pro but the problem is still there. Should I try to re-install Genesis as well?

    Another thing that comes to mind is that I used the Theme Test Drive plugin to preview a few things before making the theme live. I do wonder if that caused some issue (it is now de-activated).

    January 31, 2017 at 11:31 am #200328
    mat3d
    Member

    Update: I switched back to an earlier version of Metro Pro (2.1.1) and now the color style box finally displays in the theme settings.

    However the Design Palette Pro plugin still doesn't work. Perhaps I will open a separate topic.

    February 1, 2017 at 4:35 am #200356
    mat3d
    Member

    Update II: in the latest version of Metro Pro (2.2.1), the color style box doesn't exist anymore and you can set the colours in the customise section of wordpress directly. So I guess that explains the initial problem.

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Viewing 7 posts - 1 through 7 (of 7 total)
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