Perplexing Nonfunctional Ghost Button Appearing on Woocommerce Product Page

[carter.scott]

Hello all,

I'm using the Magazine Pro Theme on my site and recently added Woocommerce support to open up an e-store on the site. So far everything has gone smoothly with the store and I've collected multiple successful orders, but I just received a complaint from a customer who is seeing an alternate version of the product page than exists.

For some context on our product pages, once you pick your size variation you press "add to cart", which then refreshes your page and gives you an option to "view cart" and you can begin checking out from within your cart. This customer does not see the "add to cart" button, and instead only sees a "Buy Now" button that refreshes endlessly and doesn't function.

What makes this particularly strange is that this customer is using Chrome on a Desktop, same as me, but they are the only ones that see this ghost button. The only thing that I can't replicate in their experience is using an HP computer (mine is apple) - everything else I've replicated but can't get this broken ghost button to appear.

I have a screenshot that the customer sent me but it doesn't appear that I can upload it into this post.

Please help! I am completely at a loss for what is causing this issue and fear that it might be affecting more users than I previously was aware of.

https://centralsauce.com/product/centralsauce-long-sleeve

[carter.scott]

Here is a link to the image that the customer sent me of the nonfunctional "Buy Now" button that I cannot get to appear.

[Victor Font]

Has the customer cleared their cache? They may be looking at old code.

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
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