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PDF Viewing Issues on Safari Browser

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Community Forums › Forums › Archived Forums › General Discussion › PDF Viewing Issues on Safari Browser

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 12, 2019 at 5:26 pm #490019
    maryheckmann
    Member

    I have a website http://www.fumcesl.org running Genesis Enterprise Pro theme and the English as a Second Language (ESL) pdf files are not showing through for our students that are on Safari.

    Help. Is there an easy fix for this?

    Mary

    https://fumcesl.org
    March 12, 2019 at 5:58 pm #490025
    AnitaC
    Keymaster

    How did you implement the PDF into the site? Can you share a link to a page that has a PDF embed?

    Need help with customization or troubleshooting? Reach out to me.

    March 12, 2019 at 6:17 pm #490028
    maryheckmann
    Member

    Our lesson plans are posted on this page. https://fumcesl.org/category/lessons/

    Here is an example url. https://fumcesl.org/wp-content/uploads/2019/03/3-14-2019-Hi-Int.pdf

    Thanks for your help.

    Mary

    March 12, 2019 at 6:22 pm #490029
    AnitaC
    Keymaster

    So all I see is a name which is a link to a PDF. Are you saying those links are not displaying for the students? That's all I see in any browser is "3-11-2019 Hi Int" and that is hyperlinked to a PDF.

    Need help with customization or troubleshooting? Reach out to me.

    March 13, 2019 at 11:43 am #490037
    maryheckmann
    Member

    Yes, students with Safari are not seeing the links nor can click on the pdf link.

    Are there any known remedies for pdf files displaying properly with Safari on WordPress sites?

    March 13, 2019 at 11:50 am #490038
    AnitaC
    Keymaster

    Well, if you are just placing the link on the page then there could be some conflict going on. It's hard to tell. That could be happening on non-WordPress websites as well.

    Try adding this plugin to the site called PDF Embedder - https://wordpress.org/plugins/pdf-embedder/. See if that will work for you.

    Need help with customization or troubleshooting? Reach out to me.

    March 14, 2019 at 6:23 am #490052
    Victor Font
    Moderator

    I can see things fine with Safari on my Mac.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

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