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I've seen Nick and Andrea posting here at the new forum, and that's great; I was worried that with the new portal, you would be too busy answering one on one questions to spend much time here.
I'm a relatively new StudioPress customer, and I've been impressed with what I've learned from Andrea and Nick (and the other moderators) at the old forum; I hope we will continue to see you hanging out here and giving your thoughts for those of use who aren't necessarily looking for specific help, but hang out here to learn more.
Susan,
Seriously, I'm touched. Thanks. Yes, we both plan on participating in these forums. We may not be able to answer everything but one thing that helps us do a great job in support is being able to answer questions that are beyond what we would normally be able to answer in support. I know I learn a lot when I can tackle an interesting question and come up with a solution.
I'll probably drop some occasional tutorials in the Design Tips and Tricks section and have a couple of topics I want to start in the General Discussion to see about getting some interesting conversations going.
Hopefully those will have people participating so we can have a better community here as a whole, not just a place to go for support.
Awww, thanks! 🙂
And yes - I do plan on checking in here at some points. The new system is helping to lighten the support load and hopefully one of the things I can get to is more docs!
Also - I need a new avatar. Hair is now pink not blue.
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It's great to see you guys are still a part of the support team, these forums run smooth with you both here 🙂
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RobGoss WordPress Developer
We build WordPress websites for your business or personal goals
http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgossAndrea, ... yeah you totally need to get on that avatar. How dare you not update with each iteration of your hair. It's not like I've been using the same avatar for 5 years ... 😀
Nick is there anyway to change my pass word for this nw forum? thanks
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RobGoss WordPress Developer
We build WordPress websites for your business or personal goals
http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgossI too learnt a lot from Nick and Andrea and i have a lot of respect towards them . Hope they continue their lovely support in this forum too.
Nick I think I found how to change the password thanks.
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RobGoss WordPress Developer
We build WordPress websites for your business or personal goals
http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgossI almost completely new, just had a few days on th old forum, but yes, i did get to get a little help from both, and thanks for that 🙂
@Nick, when is your ebook on Genesis going to be finished ??All the best
I was wondering the same thing about all the moderators. I've been on here since 2009 so having these familiar faces and names sure would have been a loss to me. Studiopress has the very BEST forum and support and even all the helpful members too.
Need help with customization or troubleshooting? Reach out to me.
Can we clone these 2?
I've been a lurker since I became a customer and always top notch support from both of them and the other staff/moderators. We can't forget about the other studiopress staff that put in a lot of time.
~’;’~
I second that, all the staff here are just GREAT and good at what the do..Thanks so much
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RobGoss WordPress Developer
We build WordPress websites for your business or personal goals
http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgossI would LOVE to have a clone! 😀
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Hi Andrea,
What I find most confusing is that these forums are a completely separate wordpress site than the main site. Maybe it's multi-site I'm not quite sure but I had to re-register on these forums after many attempts of trying to login with my old information.
Although I was logged in to my.studiopress.com I wasn't logged into these forums. While I realize you guys have made some recent changes to your site, I'm not sure why it's going further away from user integration rather than moving toward user integration. I've lived on the web since 1998 and I find this entire change most confusing and less intuitive than previously with the vBulletin Integration.
Essentially I have 3 logins now. One for the old forums, one for the new forums, and one for my.studiopress.com
Are users going to be integrated? Any possibility of importing the old forum data to the new forums?
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