Navigation menu links not working in Chrome

This topic is: resolved

This topic has 5 replies, 5 voices, and was last updated 8 years, 4 months ago by Andrea Rennick.

Viewing 6 posts - 1 through 6 (of 6 total)

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September 28, 2017 at 4:07 am #211949

alvaromar
Member

Wordpress version: 4.8.2
Genesis version: 2.5.2
Theme: Altitude Pro

Hi,

I have the following issue on my site gotocadiz.com :-

The links on the nav menu (*1) are not working IN CHROME (*2). If you right click and open the link in a new window, they are fine - they are just not clickable from the homepage. The links even work fine when from the inner pages themselves, just not on the homepage.

(*1) The links that, upon clicking, scroll the page to a section e.g. "info" menu link points to --> https://gotocadiz.com/#front-page-2. When clicking it FROM THE HOME PAGE it does nothing, no scroll to the section.

(*2) The issue is only with Chrome. It works perfect in Opera, Firefox and Safari.

I've researched extensively in the forum and I can see people had this issue in the past, but I could not get my issue resolved 🙁

Please help, this is driving me nuts 🙁

Thanks A LOT.

Alvaro
http://gotocadiz.com

September 28, 2017 at 7:05 am #211951

Victor Font
Moderator

This should help you. It's a known issue with Chrome. https://www.facebook.com/groups/genesiswp/permalink/1642445725806618/?comment_id=1642700815781109&hc_location=ufi

Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

September 28, 2017 at 1:20 pm #211969

detroitwidget
Member

Or, depending on your perspective, you could say it was a known issue with many Genesis child themes.

In any case, StudioPress doesn't seem concerned enough to fix it.

September 28, 2017 at 2:56 pm #211972

alvaromar
Member

Hi Victor,

The solution your outlined worked like a charm!

THANKS A LOT.

PS: I do agree with detroitwi that Studio Press should fix this. It's going to spoil a lot of websites based on their child themes...

October 2, 2017 at 3:22 pm #212095

csbrou
Participant

Hi Victor,

Any chance you could post the solution to this chain? I'm not a member of the Facebook Group so I can't actually see the comment. I've requested membership to the group but I'm not sure how long that will take.

Thank you.

October 3, 2017 at 6:58 am #212117

Andrea Rennick
Member

https://my.studiopress.com/documentation/frequently-asked-questions/general-faqs/why-did-the-scroll-links-stop-working/

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