Community Forums › Forums › Archived Forums › Design Tips and Tricks › Menus Not Working On Georgia Theme
- This topic has 19 replies, 3 voices, and was last updated 11 years, 8 months ago by
Susan Nelson.
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AuthorPosts
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June 4, 2013 at 10:43 pm #44109
ShanG
MemberHelp, I'm stumped. An old client came back to me after going to another hack designer and wanted me to fix her site. I cannot figure it out. her menus just plain don't work. She is using the Georgia child theme.
Here's the weird part...if I enable the default theme, the menus perform as they should. OY.
I disabled and re-enabled all her plugins one by one, reinstalled WP, reinstalled the Genesis core...nothing works. I tried putting up the theme I designed for her and get the same result. Obviously it's a Genesis issue, but what? She says her site was fine until the 29th of last month. In addition to the menus not working, her featured images won't stick now either.
http://musingmainiac.com/June 5, 2013 at 9:35 am #44155rfmeier
MemberJune 5, 2013 at 10:00 am #44158Susan Nelson
ParticipantI'm just curious - what happens if you activate the Genesis theme itself?
June 5, 2013 at 2:20 pm #44200ShanG
MemberYes, there is a live site to look at. Wasn't there a link in the first post?
Activating the core itself yields the exact same results...non-working menus and no featured images.
Live site is here: http://musingmainiac.com/
June 5, 2013 at 2:34 pm #44203rfmeier
MemberThere was a link after all. Anyways, this sounds like some files were possibly edited that shouldn't have been. Or at least some Genesis options for featured images are being overrode. But, since you re-installed a clean Genesis Framework, we should be certain the core files should be working as intended.
Is there any removing of filters or actions within the functions.php file?
Just throwing out ideas.
June 5, 2013 at 2:34 pm #44204Susan Nelson
ParticipantSince the issue still happens when you activate just Genesis, I would open a support ticket with StudioPress.
June 5, 2013 at 2:43 pm #44207ShanG
MemberI did open a support ticket but have gotten no response yet.
June 5, 2013 at 2:49 pm #44211ShanG
MemberAnother strange thing is that the menu items say "custom" instead of category or page. Even removing them from the menus section in the dashboard and adding them back via the list in the left column, I get the same thing. On my own blog each of my menu items say category or page, though I'm not using Genesis.
Here's a screenshot: http://musingmainiac.com/wp-content/uploads/2013/06/Beth-Menus-Error.png
June 5, 2013 at 2:53 pm #44213rfmeier
MemberJune 5, 2013 at 2:54 pm #44214ShanG
MemberI cannot say HACK loud enough about this so-called designer. Just sayin'.
June 5, 2013 at 2:58 pm #44218rfmeier
MemberIt really sounds like they have some goofy code somewhere, or at managed to screw up some settings.
June 5, 2013 at 3:25 pm #44223Susan Nelson
ParticipantSo, just to be clear, if you remove those custom links and then put checks in the boxes of the pages you want to add, they revert to custom links?
Another thought - what does the functions.php file look like? Wonder what would happen if you replace it with the original?
June 5, 2013 at 3:39 pm #44224ShanG
Member@Susan, yes that's what I'm saying.
I replaced the core Genesis theme with a fresh copy, but have not done so with the child theme because my client can't afford to pay me any more than what I'm already charging. BUT, when I enabled the Fabric theme that I had designed for her previously, I got the same result. This is why I believed it was the core that was the issue.
I'll take a look at the functions.php in the core and child themes to see what I find.
June 5, 2013 at 3:41 pm #44225Susan Nelson
ParticipantOh man. Surely the other designer didn't mess with the core?? This only happened after the Georgia theme was applied?
June 5, 2013 at 3:42 pm #44226Susan Nelson
ParticipantOh wait - strike what I just said. You said you replaced Genesis with a new copy. Hmmm...
June 5, 2013 at 3:46 pm #44228ShanG
MemberI've got no clue what that hack did or didn't do to the core. Or anything else. I did find that she had deleted all the default themes and I had to re-install them. That left me scratching my head and saying those three words I can't type here. 😀
June 5, 2013 at 3:47 pm #44229rfmeier
MemberSusan,
Exactly, I cannot think of another reason why a fresh copy of Genesis core would be doing this, unless some options have been changed in a negative way, since those would be preserved between installs.
June 6, 2013 at 12:17 pm #44382ShanG
MemberThis is what has been done so far without ANY change in the functionality of the menus when a Genesis child theme is active:
- Checked child theme files (already know Genesis was up to date...so only needed to check child theme)
- Checked menu, renamed, added, removed and added items again
- Activated and deactivated plugins
- Deactivated theme and then reactivated
- Reset permalinks... again
- Put through a slug URL sanitization
- Made sure plugins that were installed were up to date and no errors
- Played with some of the widgets containing adverts
- Added a z-index on the navigation menusOh and WP has been updated more than once.
However, when a default WP is active, everything works correctly. This has me COMPLETELY stumped.
I'm trying a DB repair now and then a a fresh install of WP to see if it changes anything. I'm am still convinced it's the child theme but cannot figure out where the issue is.
June 6, 2013 at 7:51 pm #44463ShanG
MemberOk, problem solved. After a database repair/optimization, reinstalling WP updates several times and going through the code with a fine toothed comb and a second pair of eyes, the only thing that worked was a fresh install of WP and re-import of data.
I still have no clue why the default themes worked fine but Genesis did not. Two days, several hours and many tired brain cells later, it's all fixed. I think next time a client has a problem with their site, I'm just going to do a fresh WP install and work backwards. That will save them money and me time. LOL
June 7, 2013 at 4:11 am #44488Susan Nelson
ParticipantGlad you got it figured out! Whew!
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