Making Prose header responsive

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This topic is: not resolved

Tagged: header, mobile responsive, Prose

This topic has 7 replies, 6 voices, and was last updated 11 years, 5 months ago by paulie.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
January 17, 2014 at 1:21 pm #85669

lwlindquist
Member

hello,

Wondering what might be the simplest way to make the header responsive in Prose? Header is set to 940px wide and is cutting off midway on mobile. Adjusting the width in the media queries didn't quite work for me, so wondering how I might do it correctly?

Thanks,

site visible here: http://deidrariggs.com

January 19, 2014 at 12:51 pm #85925

WhistlePigHollow
Member

I have this same issue. Unfortunately I'm not sure what to do about it either.

February 9, 2014 at 6:12 pm #89552

ajbf150
Member

bump. I need this too.

April 8, 2014 at 5:29 pm #99219

paulie
Member

Hello guys,

My name is Paul and I'm only new here. But I am also having this issue. I have been in contact with support over it and they basically suggested I come here. I am very confused over this. As I explained to support, this did not happen for me in version 1.0 of Prose.

They made some suggestions, including mainly that I have to pay to have this "fixed". But after paying $92 Aussie dollars for Genesis/Prose I'm entirely frustrated why this happening too and why I should need to pay to have this patched up.

I thought Prose was supposed to be fully responsive?? The last version worked alot better as far as responsiveness goes.

Support didn't respond when I told them numerous times that this was not an issue for me with version 1.0.

Hopefully I can contribute more to this as time goes on.

Best wishes to you all
Paul.

June 16, 2014 at 4:27 pm #110054

Genevieve
Member

I'm really surprised that this is a standard problem out of the box. For a theme marketed as "responsive", it isn't! This is also marketed as the theme to use if you're not a coder, but apparently I need to code or hire a coder to fix it? C'mon, Studiopress! You're better than this!

June 16, 2014 at 8:20 pm #110094

Genevieve
Member

I tried this Responsive Header plugin that was suggested elsewhere in the forum and it didn't fix the issue. It made my header appear very, ridiculously small on my phone.

Genesis Responsive Header

November 10, 2014 at 9:13 pm #131126

talula815
Member

I'm looking for help with this, too. I used the plugin Genevieve suggested, and it doesn't work.

November 11, 2014 at 2:50 am #131161

paulie
Member

I continue to be annoyed with customer support. It's been many months since I literally *begged* for help over this. Back then their response was that I should fork out another hundred bucks or so and have a developer make my header responsive. Sorry??? You advertise Prose to be fully and completely responsive in black and white.

For goodness sake Studio press why do you continue to falsely advertise your themes as being responsive. They are not. Your support is a joke. Pathetic.
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