• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Looking for WP Specialist

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › Looking for WP Specialist

This topic is: not resolved

Tagged: wordpress help, wordpress specialist

  • This topic has 3 replies, 3 voices, and was last updated 7 years, 3 months ago by Andrea Rennick.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 21, 2018 at 12:02 pm #218211
    apple_jax
    Member

    Hey Everyone,

    I'm having a few strange glitches after getting hacked a few weeks ago. I'm looking for a genesis friendly, WP specialist to help me sort it out and keep my site healthy moving forward.

    I've removed superfluous plugins, but something weird is happening with jetpack, I still have no visual editor on my post pages, and a few other things are feeling frozen/sticky.
    I engaged sucuri, too, so they are working with me on security.

    Thanks,
    AJ

    http://flourishboston.com
    March 21, 2018 at 12:40 pm #218216
    Victor Font
    Moderator

    I moved your post into the General Discussion topic instead of Forum Bugs, which is used to report problems specific to this site.

    If Sucuri is already helping you, they should be able to restore your site back to working order. Don't you have a backup?

    In most cases, if Sucuri can't restore the site, you just have to reinstall WordPress and the plugins that were compromised. Whatever the case, you have to wait until they're done before you decide on any further actions that may be needed.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    March 21, 2018 at 12:42 pm #218217
    apple_jax
    Member

    Thanks for moving my question.

    They have actually suggested finding other help. They have done all they can do.

    **Still need help**
    {shooting up flares}

    March 22, 2018 at 1:34 pm #218259
    Andrea Rennick
    Member

    I still have no visual editor on my post pages,

    Go to your User profile in the admin and make sure you have changed the setting to enable the visual editor in WordPress.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2025 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble