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Kreativ Pro / ThemeSquare support : Cannot edit homepage

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Community Forums › Forums › Retired StudioPress Themes › Kreativ Pro / ThemeSquare support : Cannot edit homepage

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This topic contains 1 reply, has 2 voices, and was last updated by  Victor Font 1 month ago.

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  • June 19, 2021 at 1:59 pm #504269

    surlaplage
    Participant

    Hello All, I have the Kreativ Pro theme installed on multiple client sites. I have lost the ability to use the back end content editor on any sites with this template activated.

    I can use any other theme with no issues. Anyone else seeing this?

    I have reached out to support numerous times with no reply. Im thing Themesquare has gone AWOL.

    Any help is appreciated.

    Regards, MIke

    https://cdiimaging.com/
    June 20, 2021 at 7:27 am #504272

    Victor Font
    Moderator

    You've got a major jQuery error that's probably at the root cause of the issue:

    Uncaught TypeError: $Support.theme is undefined

    Turn off the caching plugins.
    Enable WordPress debug.
    Check the error logs.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

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