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HTTP 500 Error When Upgrading to most recent Genesis Update

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Community Forums › Forums › Archived Forums › General Discussion › HTTP 500 Error When Upgrading to most recent Genesis Update

This topic is: not resolved

Tagged: http 500 error, upgrade

  • This topic has 7 replies, 6 voices, and was last updated 7 years ago by FlyingJ.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 8, 2016 at 7:39 am #190910
    potaola
    Member

    Hi,
    I was just upgrading the Genesis Framework on a site and I received an HTTP Error 500. When I inquired of my hosting company they said it was a wordpress error and not a server error. I have a backup and will try again but is this a known bug with upgrading to the latest version of Genesis?

    http://pablootaola.com/
    August 8, 2016 at 9:03 am #190919
    Victor Font
    Moderator

    I've upgraded dozens of sites without any issues whatsoever. There's no problem with the update.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    August 9, 2016 at 8:02 am #190960
    potaola
    Member

    Thanks Victor. But I used the automatic upgrade for 2 different sites and there was a server error. Do you think it's something with my specific hosting company that caused the error?

    August 9, 2016 at 10:39 am #190984
    xvideos
    Member

    me too . I find these issues .

    August 9, 2016 at 8:41 pm #191013
    tylerm
    Member

    I too am having this error. The website still loads fine on the front end, but I cannot get into the admin section.

    I get the HTTP 500 error with automattic redirect to "/wp-admin/admin.php?page=genesis&upgraded=true"

    Any ideas?

    August 29, 2016 at 6:41 pm #192298
    fanalejr
    Member

    We actually experience this in random cases too on a small multisite install. Clearing the cache on our end fixes everything - We host on AWS and have some processes available to clear the network cache without having to login so it's a workaround for us. Seems completely random on our network as to which site will be effected.

    September 1, 2016 at 10:33 am #192474
    fanalejr
    Member

    @potaola, @tylerm - are you guys by chance running genesis on a multisite network with domain mapping? Just curious. Thanks

    September 19, 2016 at 10:47 am #193371
    FlyingJ
    Member

    I'm having the same issue. Has this been resolved?

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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