HTTP 500 Error When Upgrading to most recent Genesis Update

[potaola]

Hi,
I was just upgrading the Genesis Framework on a site and I received an HTTP Error 500. When I inquired of my hosting company they said it was a wordpress error and not a server error. I have a backup and will try again but is this a known bug with upgrading to the latest version of Genesis?

http://pablootaola.com/

[Victor Font]

I've upgraded dozens of sites without any issues whatsoever. There's no problem with the update.

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

[potaola]

Thanks Victor. But I used the automatic upgrade for 2 different sites and there was a server error. Do you think it's something with my specific hosting company that caused the error?

[xvideos]

me too . I find these issues .

[tylerm]

I too am having this error. The website still loads fine on the front end, but I cannot get into the admin section.

I get the HTTP 500 error with automattic redirect to "/wp-admin/admin.php?page=genesis&upgraded=true"

Any ideas?

[fanalejr]

We actually experience this in random cases too on a small multisite install. Clearing the cache on our end fixes everything - We host on AWS and have some processes available to clear the network cache without having to login so it's a workaround for us. Seems completely random on our network as to which site will be effected.

[fanalejr]

@potaola, @tylerm - are you guys by chance running genesis on a multisite network with domain mapping? Just curious. Thanks

[FlyingJ]

I'm having the same issue. Has this been resolved?

[Author]

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