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how will the recent acquisition by WP Engine effect my account?

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Community Forums › Forums › Archived Forums › General Discussion › how will the recent acquisition by WP Engine effect my account?

This topic is: not resolved

Tagged: all plus, prices, WP Engine, wpengine

  • This topic has 12 replies, 8 voices, and was last updated 8 years, 4 months ago by Martin.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • June 27, 2018 at 6:50 am #221157
    gyoder
    Member

    just curious about the effect on my account.

    June 27, 2018 at 7:15 am #221158
    Victor Font
    Moderator

    This is a community volunteer forum. We're all end users just like you. We have no insight into the inner workings of Studio Press. The best we can do is wait and see.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    June 27, 2018 at 12:46 pm #221163
    Jack
    Participant

    Yes, I think a lot of users have or will have the same questions.

    I wonder how the pricing will change?
    If the All Plus memberships/accounts will change?

    I am excited about the new themes and the core but concerned about the dynamics and smoothness of how that will all take place.


    Jack Kennard
    http://jackkennard.com

    June 27, 2018 at 4:56 pm #221168
    Manolor007
    Participant

    Should continue all the same for our memberships and not change the price, remember that we have a user contract with one payment and full access. The internal policy of the merger should not harm us. Well from now on, new studiopress partners can do whatever they want ....... but if they hurt us, clearly the value of the genesis framework is going to take fresh wind.

    Let's wait to see what the CEO of Studiopress tells us, ah and sorry for my English, it's translated with Google since I'm Spanish and I do not speak practically any English, thanks

    June 28, 2018 at 2:18 am #221183
    eamonmoriarty
    Participant

    I would expect that Studiopress, when negotiating with WP Engine, would have made provision for the honoring of any commitments to existing customers.
    If they didn't and if WP Engine doesn't honor the commitments, that would tarnish the reputation of both Studiopress and WP Engine and would leave them open to legal action.
    Having said that, it is possible that WP Engine could discontinue development of some products (e.g. new themes). Who knows?
    I had a lifetime account with another prominent theme developer who sold out to another company. All my account was transferred to the new company but no new themes have been developed for over 2 years, rendering my account useless.
    As far as I recall StudioPress Pro Plus All-Themes Package entitles you to all current themes and any future themes. If WP Engine doesn't develop any future themes they are probably not in breach of contract.
    As Victor says: "wait and see".


    Eamon Moriarty
    EM Dzine

    June 28, 2018 at 9:43 am #221195
    dave_s
    Participant

    WPEngine's announcement has more useful info in the comments than the SP one.

    WP Engine Acquires StudioPress WordPress Solutions Including Genesis Framework

    June 28, 2018 at 10:33 am #221199
    Chris Garrett
    Keymaster

    Here is a Facebook thread that ought to help

    https://www.facebook.com/studiopress/posts/2506346696045661?comment_id=2506383512708646&reply_comment_id=2506401809373483&comment_tracking=%7B%22tn%22%3A%22R5%22%7D

    David with WP Engine here. Great question. WP Engine is honoring all entitlements for existing StudioPress customers. This includes lifetime support as well as all future updates for those products.

    I can confirm that existing customers will not lose your lifetime support, lifetime updates to the products you've purchased, and if you're a ProPlus customer you'll also get all the new StudioPress themes in the future.

    As a pro plus customer, you'll continue to get new SP themes even if you're not on WPE. We even plan to release new themes at a faster pace than before 🙂

    June 29, 2018 at 3:19 am #221213
    eamonmoriarty
    Participant

    That's good news. That's quite clear.


    Eamon Moriarty
    EM Dzine

    June 30, 2018 at 9:39 am #221245
    Jack
    Participant

    Thanks, Chris that's great news!


    Jack Kennard
    http://jackkennard.com

    July 2, 2018 at 11:13 am #221284
    Martin
    Member

    After visiting WP-Engine's price list, it looks like those of us now paying $300 a year will now pay $420. Not happy. Am I mistaken? I hope so.

    July 2, 2018 at 11:46 am #221285
    Martin
    Member

    I just checked with WP-Engine. The discount is for the first year only. So our $297 a year sites just got bumped to $420. I am very disappointed in StudioPress and Brian Clark. I will look for a cheaper host. If I'm missing something, I'm all ears (or eyes, in this case...nyuk, nyuk...). Thank you.

    July 2, 2018 at 1:05 pm #221287
    Chris Garrett
    Keymaster

    Support will be able to answer.

    Start by visiting the WP Engine page for StudioPress hosting customers at https://wpengine.com/more/studiopress-migration

    July 2, 2018 at 8:38 pm #221297
    Martin
    Member

    OK, yes, I was missing something. I was cut off in a support chat with WP-Engine after the rep said I would be paying more. Then I called but, again, got cut off before they clarified the price for two sites. So I posted what I found out...however:

    Later this afternoon, I was able to get them on the phone again and was told I would pay $350 a year for one site (at the "Startup" level) but only $550 a year for 2 sites. Now, that's more like it!

    Sorry for the confusion! (I would've just edited my initial post, but I don't see an edit button.)

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Viewing 13 posts - 1 through 13 (of 13 total)
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