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Help! Can't access website – "Parse error" from favicon code

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Help! Can't access website – "Parse error" from favicon code

This topic is: not resolved
  • This topic has 5 replies, 2 voices, and was last updated 11 years, 1 month ago by sparkgaia.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 16, 2014 at 11:43 pm #128082
    sparkgaia
    Member

    Hi there, I need some help quite urgently.

    I was following the studiopress instructions on a client's website for adding a custom favicon. I pasted the code fully and forgot at first to remove the first part: //* Do NOT include the opening php tag

    An error message came up, so I went back and deleted and put the code as it should be. Now, whatever I do, this error comes up:

    Parse error: syntax error, unexpected '<' in /home1/d2design/public_html/cablestop.com.au/wp-content/themes/parallax-pro/functions.php on line 153

    I can't access the backend of wordpress anymore. I was just about to launch the website for my customer and now its not opening at all. 🙁

    Would someone be kind enough to explain how I change it via ftp? (this is what other forums seem to be saying). I'm not used to doing this, but I have done it once and have Cyberduck installed. I need to know exactly what to do with what files once i'm accessing the database via ftp.

    Thanks,
    Cara

    http://www.cablestop.com.au
    October 16, 2014 at 11:47 pm #128083
    Genesis Developer
    Member

    if you have FTP access details then connect the server by FTP (You can use FileZilla). Then download the functions.php file and remove the following line

    //* Do NOT include the opening php tag


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    October 16, 2014 at 11:49 pm #128084
    Genesis Developer
    Member

    If you have CPanel access then you can use File Manager


    Download Genesis Featured Posts Combo Widget | Simple Grid Layouts Plugin for Posts, CPTs and terms
    You can request new tips/help.

    October 16, 2014 at 11:52 pm #128085
    sparkgaia
    Member

    Hi Genwrock

    thanks! so I download functions.php, remove that line, then reupload the same file with the same name to the same folder, correct?

    Is there anything I need to be extra careful of in this process? I don't want to cause more damage...

    Cheers,
    Cara

    October 16, 2014 at 11:57 pm #128086
    Genesis Developer
    Member

    thanks! so I download functions.php, remove that line, then reupload the same file with the same name to the same folder, correct?

    Yes. Right.

    If you're not getting 100% confidence then download the file and upload the full code at pastebin.com. Next share the link and I'll check the code. later I'll create a new pastebin link and share you. You'll copy the code and paste in the file, re-upload the file via FTP. Then you're problem will be solved.


    Download Genesis Featured Posts Combo Widget | Simple Grid Layouts Plugin for Posts, CPTs and terms
    You can request new tips/help.

    October 23, 2014 at 6:04 pm #128903
    sparkgaia
    Member
    This reply has been marked as private.
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Viewing 6 posts - 1 through 6 (of 6 total)
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