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I've uploaded several versions of the header, all of which are jpg or png and high resolution (I've tried extremely large and cropping in wordpress as well as double the size and cropping). The header is still appearing slightly on phone, ipad and computer.
The only thing I haven't tired is uploading the exact same size (but, often you have to do double now for retina screens...maybe this theme isn't the case).
Any other suggestions? Test site is here: http://www.krizzydesigns-test.com/test1/
http://www.krizzydesigns-test.com/test1/It looks fine to me on my 1920x1080 monitor. If the tad bit of blurriness is indeed there, does it appear here as well? http://www.krizzydesigns-test.com/test1/wp-content/uploads/2015/11/cropped-AFP-720.png
Either way, the source image looks identical to the on page image, so it's an issue with the uploaded image if so, not the site code.
For higher resolution screens, you can use a logo-2x.jpg image and specify when to use that, I believe the Genesis Sample theme does this by default, so you could check there for implementation.
Thanks! I can't see it either, but the customer can. I'm at a loss what to do. I guess I'll try the 2x implementation, but I don't really think it will matter.
I'd request a screen shot from the client, or at least get the resolution of the screen they're using (or device they're using). Maybe from there you can see what exactly is going on.
Yes, I've requested that. She's using the same sized screen for computer (mac 15") but I'm double checking to make sure she's not zoomed in. And, iphone and ipad. She says they are all blurry, but the text on the page is crisp?
Well text should always be crisp, due to how text is rendered. An image, is locked to a resolution, which can distort depending on the space provided, dpi, etc.
Zoom could definitely be the culprit, though it's hard to say.
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