Great plugin I’d like to share – Ultimate FAQ

[webauthor]

Hi everyone,

About a year ago we ran into a problem where we needed to find a good FAQ plugin for many of the questions and answers our customers have. We searched high and low for a good FAQ plugin or way to organize and search for FAQs without running a forum, and couldn't find one.

Our company is https://GmailHelp.com. We provide phone and video support to the billion Google users who many need to speak to someone regarding their Google services - Gmail, G Suite and more,

We finally found a plugin that was SEO friendly, mobile responsive, easy to setup and user friendly:

Ultimate-FAQ
https://wordpress.org/plugins/ultimate-faqs/

We recently launched a monthly subscription video service after realizing that most Gmail users know how to click on Compose and Send, but very few Google users truly understand all the features Gmail has to offer, let alone how to use them. We're going to be adding many many more videos (ufaq-posts) but needed a way to manage them by category.

Here is how we're using this plugin:

https://gmailhelp.com/google-support-videos/

In the short time we've been using the plugin we did have a few questions and their support has been freaking incredible! Next to StudioPress support, I'd rank them as #2. Check out their plugin reviews for yourself.

Because the plugin uses custom post types, we needed a way to include schema scripts for each post. The problem is that the custom script section which comes with Genesis was not appearing due to the plugin using custom post types called ufaq.

Thanks to Brad Dalton, all we had to do was to add this code to our functions.php file:

// Add support for the Genesis Scripts meta box on a custom post type using ufaq
function add_support_genesis_scripts() {
	add_post_type_support( 'ufaq', 'genesis-scripts' );
}
add_action( 'init', 'add_support_genesis_scripts' );

Since we already had many standard posts prior to using this plugin. They even showed us how to easily convert all our existing posts using phpMyAdmin to be custom posts types for the plugin. This allowed us to also to retain existing user comments.

I highly recommend anyone wanting a good way to organize their FAQs or posts, to check out this plugin.

Thanks and I hope this helps.

John

[Victor Font]

Thanks for sharing.

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
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[Author]

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