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Genesis Framework- jQuery is not defined after updating WP

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Community Forums › Forums › General Genesis Framework Discussions › Genesis Framework- jQuery is not defined after updating WP

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 2, 2021 at 9:29 pm #503911
    nonny85
    Participant

    Hi,

    I am using Genesis Framework for my website https://www.bedbugbarrier.com.au/, that comes with my WPEngine hosting. From last 7-8 months, whenever I update the WordPress, getting error in console "jQuery is not defined". Forms and other few things on the site stops working.

    Then I moved my website to staging https://devbedbug.wpengine.com/ Then I disabled all plugins, but still having same issue in console. Then I found Genesis Framework is not updated from last 1 year. Also, I am using below plugins for Genesis Framework, which is also not updated from last 1 year and not compatible with latest versions of WordPress https://www.screencast.com/t/A24ciaImvzu
    Genesis Simple Edits
    Genesis Simple Hooks
    Genesis Simple Sidebars

    Currently, on staging site, I only enabled 3 plugins Genesis
    Simple Edits
    Genesis Simple Hooks
    Genesis Simple Sidebars
    as they are needed for Framework. But console shows error https://www.screencast.com/t/l0BWdjOQQeg

    Please help me to sort this out or update the Genesis Framework and it's plugins/extensions that are compatible with latest versions of WordPress.

    Thanks,
    Manpreet

    https://devbedbug.wpengine.com/
    May 3, 2021 at 5:48 am #503915
    Victor Font
    Moderator

    The error you are receiving means that WordPress is loading jQuery after the Framework. jQuery should be loaded first. THe likely cause is a caching or optimization plugin or process that may be running on your server or through Cloudflare. Whatever the case, this isn't an issue with the Genesis Framework or your child theme, both of which depend on WordPress loading it's files in the correct order.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    May 3, 2021 at 5:58 am #503916
    nonny85
    Participant

    Thanks for reply.

    On staging site,
    1. cloudflare is not enabled
    2. No optimization plugin activated.
    3. All plugins on the site is disabled, only 3 genesis related plugins activated. As I already told you in my message.

    If I activated default theme, then there's no error in console regarding jQuery.

    May 3, 2021 at 6:01 am #503917
    nonny85
    Participant

    Even genesis framework and related plugins are not update from Last one year, is that compatible with latest version of wordpress 5.7??

    May 4, 2021 at 6:19 am #503927
    nonny85
    Participant

    Please let me know the solution.
    What I can do.

    May 4, 2021 at 8:30 am #503929
    Victor Font
    Moderator

    This has to be something related to your environment only, otherwise everyone would have the same issue and there have been no other reports of this problem. You have to either contact your host or hire someone to look at your site. The problem you are reporting is beyond the scope of help I can provide as a community volunteer. Did you open a support ticket with Studio Press?

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    May 4, 2021 at 9:49 am #503930
    nonny85
    Participant

    Yes, I already contacted WPengine, regarding the issue. But they said issue is from theme i.e. Genesis Framework. So that' why I created account under studiopress community and I created ticket here.

    "Did you open a support ticket with Studio Press?"
    What do you mean by this? this is not a studio press support??

    2021-05-04_21-24-15

    May 4, 2021 at 9:51 am #503931
    nonny85
    Participant

    Remember, I got Genesis Framework with WPEngine hosting.
    Can you tell me where I contact for support for Genesis Framework??

    May 5, 2021 at 8:15 am #503944
    Anita
    Keymaster

    @nonny85 you are using an old outdated version of Executive Pro. What version of Genesis are you using because I believe the version you are using is not version 3.3.3.

    Love coffee, chocolate and my Bella!

    May 5, 2021 at 8:27 am #503945
    nonny85
    Participant

    Hi
    I am using latest version https://www.screencast.com/t/JIUo8WeF

    May 7, 2021 at 8:41 am #503977
    Victor Font
    Moderator

    What do you mean by this? this is not a studio press support??

    The community forum is not an official Studio Press support site. All questions answered here are provided by community volunteers. We are end users just like you without any affiliation to Studio Press.

    You can open a support ticket here: https://my.studiopress.com/help/

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    May 7, 2021 at 6:29 pm #503980
    Anita
    Keymaster

    You can also open a ticket on that in your WPEngine account.

    Love coffee, chocolate and my Bella!

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