Genesis Framework- jQuery is not defined after updating WP

This topic is: not resolved

Tagged: genesis framework

This topic has 12 replies, 1 voice, and was last updated 2 years, 3 months ago by fasf12f.

Viewing 13 posts - 1 through 13 (of 13 total)

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May 2, 2021 at 9:29 pm #503911

nonny85
Participant

Hi,

I am using Genesis Framework for my website https://www.bedbugbarrier.com.au/, that comes with my WPEngine hosting. From last 7-8 months, whenever I update the WordPress, getting error in console "jQuery is not defined". Forms and other few things on the site stops working.

Then I moved my website to staging https://devbedbug.wpengine.com/ Then I disabled all plugins, but still having same issue in console. Then I found Genesis Framework is not updated from last 1 year. Also, I am using below plugins for Genesis Framework, which is also not updated from last 1 year and not compatible with latest versions of WordPress https://www.screencast.com/t/A24ciaImvzu
Genesis Simple Edits
Genesis Simple Hooks
Genesis Simple Sidebars

Currently, on staging site, I only enabled 3 plugins Genesis
Simple Edits
Genesis Simple Hooks
Genesis Simple Sidebars
as they are needed for Framework. But console shows error https://www.screencast.com/t/l0BWdjOQQeg

Please help me to sort this out or update the Genesis Framework and it's plugins/extensions that are compatible with latest versions of WordPress.

Thanks,
Manpreet
https://devbedbug.wpengine.com/

May 3, 2021 at 5:48 am #503915

Victor Font
Moderator

The error you are receiving means that WordPress is loading jQuery after the Framework. jQuery should be loaded first. THe likely cause is a caching or optimization plugin or process that may be running on your server or through Cloudflare. Whatever the case, this isn't an issue with the Genesis Framework or your child theme, both of which depend on WordPress loading it's files in the correct order.

Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

May 3, 2021 at 5:58 am #503916

nonny85
Participant

Thanks for reply.

On staging site,
1. cloudflare is not enabled
2. No optimization plugin activated.
3. All plugins on the site is disabled, only 3 genesis related plugins activated. As I already told you in my message.

If I activated default theme, then there's no error in console regarding jQuery.

May 3, 2021 at 6:01 am #503917

nonny85
Participant

Even genesis framework and related plugins are not update from Last one year, is that compatible with latest version of wordpress 5.7??

May 4, 2021 at 6:19 am #503927

nonny85
Participant

Please let me know the solution.
What I can do.

May 4, 2021 at 8:30 am #503929

Victor Font
Moderator

This has to be something related to your environment only, otherwise everyone would have the same issue and there have been no other reports of this problem. You have to either contact your host or hire someone to look at your site. The problem you are reporting is beyond the scope of help I can provide as a community volunteer. Did you open a support ticket with Studio Press?

Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

May 4, 2021 at 9:49 am #503930

nonny85
Participant

Yes, I already contacted WPengine, regarding the issue. But they said issue is from theme i.e. Genesis Framework. So that' why I created account under studiopress community and I created ticket here.

"Did you open a support ticket with Studio Press?"
What do you mean by this? this is not a studio press support??

May 4, 2021 at 9:51 am #503931

nonny85
Participant

Remember, I got Genesis Framework with WPEngine hosting.
Can you tell me where I contact for support for Genesis Framework??

May 5, 2021 at 8:15 am #503944

AnitaC
Keymaster

@nonny85 you are using an old outdated version of Executive Pro. What version of Genesis are you using because I believe the version you are using is not version 3.3.3.

Need help with customization or troubleshooting? Reach out to me.

May 5, 2021 at 8:27 am #503945

nonny85
Participant

Hi
I am using latest version https://www.screencast.com/t/JIUo8WeF

May 7, 2021 at 8:41 am #503977

Victor Font
Moderator

What do you mean by this? this is not a studio press support??

The community forum is not an official Studio Press support site. All questions answered here are provided by community volunteers. We are end users just like you without any affiliation to Studio Press.

You can open a support ticket here: https://my.studiopress.com/help/

Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

May 7, 2021 at 6:29 pm #503980

AnitaC
Keymaster

You can also open a ticket on that in your WPEngine account.

Need help with customization or troubleshooting? Reach out to me.

March 29, 2023 at 8:33 am #507086

fasf12f
Participant

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