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Genesis 4.9.4 Upgrade Issue with Customizer and Genesis Portfolio Pro Plugin

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Community Forums › Forums › Archived Forums › General Discussion › Genesis 4.9.4 Upgrade Issue with Customizer and Genesis Portfolio Pro Plugin

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  • March 7, 2018 at 7:47 am #217426
    HeatherO
    Participant

    Hello,
    Since updating to the latest Genesis 4.9.4 yesterday on a number of our websites, the Customizer freezes the site and the browser gives a Kill Page? message. It seems to be a conflict with the Genesis Portfolio Pro plugin. Do you know if you will be fixing the issue any time soon? It is affecting a number of our sites using the Business Pro and StudioPro themes by SEO Themes.

    Genesis 4.9.4
    Genesis Portfolio Pro plugin
    Business Pro and StudioPro themes by SEO Themes

    http://handibearhills.com
    March 7, 2018 at 9:02 am #217428
    Victor Font
    Moderator

    Studio Press released Genesis 2.6 yesterday. The current WordPress release is 4.9.4.

    Questions on this forum are answered by community volunteers with no affiliation to Studio Press. We are end users just like you. To report the issues you are having with Genesis Portfolio Pro, you can either do so on the plugin's support page, https://wordpress.org/support/plugin/genesis-portfolio-pro, or by contacting Studio Press support at https://my.studiopress.com/help/.

    As for the child themes by SEO Themes, you'll contact them directly. The themes are not Studio Press products and are supported by the SEO Themes support team directly.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

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