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Essence Pro – Social Media Sharing – featured image not always displaying

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Community Forums › Forums › Archived Forums › General Discussion › Essence Pro – Social Media Sharing – featured image not always displaying

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 25, 2020 at 4:40 pm #496950
    emotpix2
    Member

    Anyone having this issue? I just switched my site over to Essence Pro, and it appears any posts I've edited or changed the featured image are not showing up on social media when hitting the share button or sharing the link (particularly on FB). I've done the debugging, regenerated thumbnails, flushed the caches, and still it either picks up another photo from the page or shows nothing.

    https://theluminous.net
    February 26, 2020 at 6:35 am #496959
    Victor Font
    Moderator

    The theme has nothing to do with this. Facebook uses open graph tags to pick up and display images. Open graph tags are generally generated by SEO plugins or social media sharing plugins. See this for more details: https://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    February 26, 2020 at 10:25 am #496970
    emotpix2
    Member

    Hi Victor, yes I did all of the steps, however certain posts are still pulling other photos versus the featured image. This only started happening when I switched themes. I have Yoast installed, and did the debug on FB. Weird.

    February 26, 2020 at 7:35 pm #496978
    AnitaC
    Keymaster

    @emotpix2 I see Elementor on that website. You might have a conflict with that. You should probably try to disable that or at least check settings in Elementor to see if it's presenting an issue.

    Need help with customization or troubleshooting? Reach out to me.

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