Design Palette Pro isn't not working

[mat3d]

Hi everyone, I was wondering if someone could help regarding Design Palette Pro.

I have used it successfully on a first website with the Metro Pro theme. Now I am using the same Metro Theme on a second website and want to use DPP again to make some changes but it doesn't work. It gives me the correct preview when changing colours, saves the settings but then if I check the website, the changes aren't there. If I then go back to DPP, the preview has reverted to how it was before. So long story short, the changes are not effective.

Any idea on what could be the reason for this?

I have the latest version of DPP and Genesis installed as well as the latest wordpress version.

Many thanks!

Mat

[Christoph]

Hi Mat,

Sorry that your post went unanswered for so long.
The posts on this forum are mostly answered by volunteers and sometimes questions are overlooked or get pushed out-of-view.

I hope you found a solution for your issue with Design Palette Pro.

Just in case you didn't know, you can also ask questions in the Facebook group (https://facebook.com/groups/genesiswp) and the Slack group (https://genesis.community/slack).

---

https://www.christophherr.com | Genesis Customizations | Buy me a coffee

[mat3d]

Hi Christoph, no problem I understand.

I managed to make it work in the end.

Thanks.

[lohmanhillscreative]

Hi Mat--

I'm having issues with DPP right now, too, and I haven't received anything back from Reaktiv when I've sent support requests.

May I ask -- what did you do to make it work?

[mat3d]

Hi,

if I remember correctly I exported my data, reset the plugin, emptied my cache, imported my data and I managed to get it back on track. Although I admit since then I've didn't use it much.

[Author]

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