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Custom Link issue on iPhones

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Community Forums › Forums › Archived Forums › General Discussion › Custom Link issue on iPhones

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 17, 2018 at 6:57 pm #223811
    UmpquaWeb
    Participant

    I have a strange thing happening and I don't know what to think. One tab (it has a drop down) on umpquavalleyhba dot com, will open on Android but not iPhone. The other tabs are fine. Any ideas why this might be?

    The theme is Streamline Pro and I used a custom link for the top level menu item.

    http://umpquavalleyhba.org
    October 18, 2018 at 6:27 am #223828
    andrenellin
    Member

    Which Tab?

    October 18, 2018 at 10:14 am #223836
    UmpquaWeb
    Participant

    Upcoming Events

    October 19, 2018 at 6:13 am #223857
    Victor Font
    Moderator

    None of the submenus are opening on my iPhone. I'm running IOS 12.0.1. There are no errors showing up when I connect the phone to my Mac and use the developer tools to examine the phone's source code.

    This is a tough one because there's nothing obvious and it doesn't happen in responsive test mode on the Mac. It could be because the menu items with submenus don't have an actual URL, or it's something CSS related. It could also be a bug in mobile Safari, but I doubt it because submenus on my site open fine. I don't what else to suggest at this point.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    October 19, 2018 at 10:20 am #223866
    UmpquaWeb
    Participant

    I wondered if it might be because the top level tabs don't go to pages. I can't find best practice for handling that, or for that matter what viewers expect.

    To clarify, the submenus do not open up on your iPhone, but they do on desktop?

    Thank you for looking at it.

    October 21, 2018 at 4:49 am #223892
    Victor Font
    Moderator

    That's correct. The submenus work fine on the desktop in responsive design mode. They are not working on the iPhone.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

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Viewing 6 posts - 1 through 6 (of 6 total)
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