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Crystal Theme Header Help

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Crystal Theme Header Help

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 21, 2013 at 12:22 pm #63681
    Kalvik
    Participant

    Crystal Theme:
    Our site was looking exactly like the demo (header = Image/Logo on the left and then to the right we had our custom menu).

    Something happened today (Genesis updates, etc) and now no image/logo is being shown on the left -- only the site title and tagline -- I checked the cpanel file folder and the logo.png is still in the folder but not showing up on the website.

    Any suggestions please?

    Thanks you.

    September 21, 2013 at 12:26 pm #63682
    Brad Dalton
    Participant

    Did you modify/add and code or widgets or change any settings?

    Tutorials for StudioPress Themes.

    September 21, 2013 at 12:36 pm #63684
    Kalvik
    Participant

    Hi Brad -
    I performed two tasks - updated all plugins then changed the post edit field in Simple Edits. After that is when it was noticed. I changed the post edit field back to original -- no fix. So perhaps it was in the Genesis 1.8 to 2.1 upgrade or the Genesis Simple Header plugin update?

    At a loss. . .

    September 21, 2013 at 2:51 pm #63693
    Brad Dalton
    Participant

    Is your theme HTML 5 enabled?

    Try checking the box for image logo rather than dynamic text by going to Genesis > Theme Settings > Header > Use for site title/logo > logo

    Tutorials for StudioPress Themes.

    September 22, 2013 at 11:53 am #63758
    Kalvik
    Participant

    Hi again -
    Within Genesis > Theme Settings > Header > there is no check box. I have the Crystal Child Theme 1.0. I see there was an updated made on this theme 3/5/13 to v 1.0.1 -- not sure of that would fix the check box that I'm not seeing?

    September 24, 2013 at 8:54 am #63965
    Kalvik
    Participant

    Is there a way to revert back to Genesis 1.8? Perhaps that caused the issue? Any other guidance appreciated?

    September 24, 2013 at 9:05 am #63967
    Brad Dalton
    Participant

    Deactivate plugins and clear your browser cache and see if that fixes the problem.

    Can you link to your site please.

    Tutorials for StudioPress Themes.

    September 24, 2013 at 9:50 am #63977
    Kalvik
    Participant

    Thanks for sticking with me on this Brad --

    Deactivated plugins - cleared cache - no change

    Here is the website: http://bit.ly/1bDApES

    September 24, 2013 at 9:50 am #63978
    Kalvik
    Participant

    Here is the website: http://bit.ly/1bDApES

    September 24, 2013 at 11:59 am #63992
    Brad Dalton
    Participant

    I would add the logo again. http://www.carriedils.com/add-logo-genesis-theme/

    Tutorials for StudioPress Themes.

    September 27, 2013 at 11:42 am #64480
    Kalvik
    Participant

    Thanks Brad - you were right! I had to go to Genesis - Themes- Header - re-upload logo and set setting to advance to reflect the 320X120 size. Off since the theme has the default logo.png file in folder -- but it worked!

    Thank you!

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