• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Altitude Pro front page widgets stacking and not resizing properly

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › Design Tips and Tricks › Altitude Pro front page widgets stacking and not resizing properly

This topic is: not resolved

Tagged: Altitude Pro, format problem, fron page widgets, stacking problem

  • This topic has 13 replies, 5 voices, and was last updated 7 years, 10 months ago by t-west.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • December 31, 2015 at 2:13 am #175262
    t-west
    Member

    Hello,

    I'm a beginner at css and html.

    I'm using the Altitude-Pro theme on a local host to experiment and I’m finding that the front page text widgets are not resizing appropriately. When I have two widgets they stack fine, but when I add a third one (which should have the first full width and widgets two and three split underneath), things do not work. Instead I get two full width with the third showing as a half. Adding a fourth only gives two full width widgets stacked and two partially split below it leaving left over space. Can anyone shed any light or assistance on this? Thanks in advance.

    December 31, 2015 at 6:37 am #175270
    Susan
    Moderator

    Without being able to see your site, I could only speculate, but I would recommend deactivating any plugins to rule out a conflict.

    If that doesn't resolve your issue, this is the kind of question which can be submitted to StudioPress support: http://my.studiopress.com/help/

    January 6, 2016 at 12:42 pm #175763
    t-west
    Member

    Thanks, I tried that.

    I've message studio press and they haven't been any help at all.

    The website is http://www.obangkok.com

    They mentioned that I have broken html in the widget. How do I find the problem and more importantly, how do I fix it?

    Shouldn't these themes work "straight out of the box?"

    Any help would be appreciated 🙂

    January 6, 2016 at 12:51 pm #175765
    carasmo
    Participant

    You would need to follow the set up guide http://my.studiopress.com/setup/altitude-pro-theme/ and then see that the front page widgets only format specifically to the widget area you use.

    Front Page 1: A full-width widget area, displayed with a text widget configured to display a Welcome message with two buttons.
    Front Page 2: A full-width widget area, displayed with a text widget configured to display a message with an image.
    Front Page 3: A full-width widget area, displayed with three (3) text widgets configured to display a message with two feature paragraphs and icons.
    Front Page 4: A full-width widget area, displayed with four (4) text widgets configured to display a message with three pricing columns underneath.
    Front Page 5: A full width widget area, displayed with a text widget configured to display a testimonial.
    Front Page 6: A full-width widget area, displayed with three (3) text widgets configured to display a title with two columns of FAQ’s.
    Front Page 7: A full-width widget area, displayed with a text widget configured to display a call to action with a button.


    Genesis Theme Customization and Help

    January 6, 2016 at 1:12 pm #175769
    t-west
    Member

    I have followed the set up instructions. That's what I mean the widgets don't configure the way they are supposed to. For example on page 4, The first two widgets stack on top of each other instead one full width widget then 3 equally spaced lists.

    Look at my site http://www.obangkok.com

    The layout configurations should look like this:

    http://my.studiopress.com/setup/altitude-pro-theme/front-page-setup/front-page-layout-configurations/

    But the first two widgets always stack on top of each other.

    Not sure where to go from here.

    January 6, 2016 at 1:24 pm #175771
    rasor
    Participant

    Have de-activated all plugins yet?


    rasor @ WPBasics.org | Buy me a coffee

    January 6, 2016 at 1:28 pm #175773
    t-west
    Member

    Yes, I've deactivated all the plugins. It's newly installed.

    January 6, 2016 at 1:38 pm #175776
    rasor
    Participant

    Have you tried deleting the theme and re-installing a fresh copy. Just to make sure nothing has been corrupted.


    rasor @ WPBasics.org | Buy me a coffee

    January 6, 2016 at 1:42 pm #175777
    t-west
    Member

    I've done it once already but the widgets continue to stack and configure improperly.

    January 6, 2016 at 2:05 pm #175778
    carasmo
    Participant

    https://validator.w3.org/nu/?doc=http%3A%2F%2Fobangkok.com%2F

    Html won't display as intended if there are open elements. There are many. See the 8 or so open divs in red in this screen shot. When those are resolved, the browser will know what to do.


    Genesis Theme Customization and Help

    January 6, 2016 at 2:33 pm #175782
    rasor
    Participant

    do you have any widgets with <strong> tags in them?


    rasor @ WPBasics.org | Buy me a coffee

    January 6, 2016 at 3:26 pm #175785
    rasor
    Participant

    It's kind of hard to diagnose what the problem is without seeing the dashboard of your site. If you want to grant me temporary admin access I will have a look for you. You can email me at [email protected].


    rasor @ WPBasics.org | Buy me a coffee

    January 6, 2016 at 10:26 pm #175823
    Tom
    Participant

    This is a duplicate of this post and has a solution.


    Choose your next site design from over 350 Genesis themes.
    [ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

    January 8, 2016 at 4:28 am #175932
    t-west
    Member

    Thanks everyone, I went through and found an open html tag that was causing all the problems. Thanks again.

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2023 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble