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Agency Pro : missing comment box on new posts

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Community Forums › Forums › Archived Forums › General Discussion › Agency Pro : missing comment box on new posts

This topic is: not resolved

Tagged: agency pro, comments

  • This topic has 9 replies, 2 voices, and was last updated 11 years, 6 months ago by AnitaC.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 27, 2013 at 10:00 am #81406
    Josaram
    Member

    I just changed to Agency Pro theme yesterday - any blog posts before the move show the comment box after the post - but any new posts made today, do not show the 'leave a comment' beside date (under title), nor to they show a comment box under the blog post.

    Old blog post: http://wanderloveweddings.com/destination-wedding-welcome-bags/

    New blog post: http://wanderloveweddings.com/understanding-resort-wedding-packages/ (no comment box)

    I've checked in Genesis - Themes - and all comments turned on
    Under settings - all appropriate comment settings turned on - none of these were changed, just the theme was changed.
    I've reset permalinks in case that needed to trigger it - nothing.

    Any ideas how to get the comment box back for new posts?

    http://www.wanderloveweddings.com
    December 27, 2013 at 1:56 pm #81445
    AnitaC
    Keymaster

    Open up one of your newer posts in the Edit Mode - look to see if the boxes under Discuss are checked or empty.


    Need help with customization or troubleshooting? Reach out to me.

    December 27, 2013 at 2:00 pm #81446
    AnitaC
    Keymaster

    I looked at both of the links. On this one - http://wanderloveweddings.com/destination-wedding-welcome-bags/ - it says, "You might also be interested in..." however, on this one - http://wanderloveweddings.com/understanding-resort-wedding-packages/- it says, "Similar Posts". Did you create custom templates?


    Need help with customization or troubleshooting? Reach out to me.

    December 27, 2013 at 2:02 pm #81449
    Josaram
    Member

    Unfortunately there is very little under the COMMENTS section under the post in admin.

    Here is a screenshot:

    Screen shot of post admin - comment section

    December 27, 2013 at 2:03 pm #81450
    AnitaC
    Keymaster

    Screenshot didn't show up.


    Need help with customization or troubleshooting? Reach out to me.

    December 27, 2013 at 2:04 pm #81453
    Josaram
    Member

    It's fixed in post above...it doesn't have the usual checkmarks for comments on or off - just a space to add a comment is the only post specific setting I have in admin side of a post.

    December 27, 2013 at 2:06 pm #81454
    AnitaC
    Keymaster

    Go up to the "Screen Options" way up in the top right corner - click it and see if the Discussion box is checked. If not, check it and then scroll back down.


    Need help with customization or troubleshooting? Reach out to me.

    December 27, 2013 at 2:07 pm #81455
    Josaram
    Member

    You probably just caught me as I was changing how that was listed in a plugin - similar posts via categories - I can change what the similar posts list, and I just changed it 😉

    December 27, 2013 at 2:11 pm #81456
    Josaram
    Member

    Okay - went to screen options - discussion was not checked, I checked it off, and it's showing as allowing comments and allowing trackbacks, so I unclicked those - then saved the post. Then clicked those settings on and now it seems to be working!

    Thank you so much - I had no idea about that 'screen option' area and now will refer to that when a section is missing in a post. Thank you for your patience and help - truly appreciated.

    Happy Holidays!

    December 27, 2013 at 2:13 pm #81457
    AnitaC
    Keymaster

    You're welcome! Glad it's working for you.


    Need help with customization or troubleshooting? Reach out to me.

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Viewing 10 posts - 1 through 10 (of 10 total)
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