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404 Error Page for Balance theme not working

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Community Forums › Forums › Archived Forums › General Discussion › 404 Error Page for Balance theme not working

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Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • December 19, 2018 at 8:11 am #225134
    CypherHackz
    Participant

    Hi all,

    I just noticed that my 404 error page is not working correctly. I'm using Balance child theme. The 404 error page not using the default Genesis 404 page, but it using WordPress default 404 error page.

    But the default 404 error page is broken where the "entry-title" CSS class is not close properly.

    In Balance theme folder, it contains functions.php, home.php, page_portfolio.php, page_landing.php files. I have checked these files, and they are not related with 404 page.

    I even have tried delete genesis theme folder, and upload new one. Still same.

    Requesting your help.

    Please check the URL I included in this post. This URL is not exist and it will show you the 404 error page.

    https://www.travelogjutawan.com/asaasadsadsa/
    December 19, 2018 at 8:53 am #225136
    Victor Font
    Moderator

    You are using an old theme and it looks like you may have found a bug in the XHTML markup. I suggest you open a ticket with Studio Press support to report it.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    December 19, 2018 at 9:37 am #225138
    CypherHackz
    Participant

    Thanks for your reply, sir.

    Yeah, I think so. Because I just noticed my other website which using the old theme (custom child theme) also having the same bug like this.

    Thank you.

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