Forum Replies Created
June 24, 2014 at 12:55 pm in reply to: – after my site title in Tab and google search #111331
This dash thing is actually a Genesis bug. Even if you delete the dash in the theme's SEO settings, Genesis puts the dash back in. You cannot leave it blank.
Workaround: Change the dash to a space. This isn't a perfect solution, but it works since Google search results will not show the space.June 20, 2014 at 12:01 pm in reply to: Centric – Equivalent HEX for default text-shadow #110803
The rgba allows for alpha transparency, by adding a fourth number to the code:
rgba(0,0,0,0.1) would be 10% black.June 20, 2014 at 11:12 am in reply to: Home 2 Featured Page Widgets in Centric Demo #110799
Select the name of the desired page from the widget drop down.
"Mobile Responsive" is not a Genesis setting. It is the name of a demo page.June 16, 2014 at 11:17 am in reply to: Can't access my account #109998
Nick. Nice to see you are still here helping with support questions. Can you help me get my ProPlus account credentials back. I haven't gotten even an email from the support group about the deletion of my account. It's been a couple of years since I've been here. Thank you.June 16, 2014 at 11:12 am in reply to: How do I download my bought themes? #109996
I have a ProPlus subscription which I purchased originally under Revolution from Brian. I didn't use it for a couple of years and now cannot login under my original email address.
I requested account assistance last Friday. I put in a second request today Monday. Since the account assistance form does not generate an email confirmation response, I have a low confidence that they are even responding to these inquiries. I notice on this forum that I am not the first person to have had their credentials for ProPlus removed. Can anyone tell me how long it takes the support group to reply to this kind of issue. Like others, once I have the need to setup a new site, I would like to get on with it. This is holding me up now.
Thanks for any insight.