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Jett

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

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February 24, 2014 at 1:18 pm in reply to: Agency Pro Theme -Help! I'm a dingus!! #92177

Jett
Member

Hey there Britney! I caught your follow-up tweet. If you would like help desk support on this issue, please log into your MyStudioPress account, then file a help ticket from the 'Get Help' tab, which brings you to this page: http://my.studiopress.com/help/

Thank you! >:o)

June 16, 2013 at 10:44 pm in reply to: "MY STUDIOPRESS" Section of the website not working?! #46309

Jett
Member

Hi, I'm Jett, and I work support for StudioPress.

We will be happy to look into this for you; typically the kind of behavior you're reporting is an account-specific issue. You'll need to log into your account and choose the 'get help' option from the drop-down menu. From there you'll scroll to the bottom and fill in the form.

Someone will be in touch ASAP. Our turnaround times are generally pretty quick.
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