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Hey Kelly thanks for the suggestion.
Found out the issue was something different. Using Easy Content Types from Pippins Plugins requires "genesis-layouts" to be added to this plugins 'Advanced Supports' field.
I've done several B2B customer-specific commerce sites with Genesis & WooCommerce. I used the ClipCart theme from Themedy as I thought that was the only theme which worked with WooCommerce & Genesis.
We do custom work and have a lot of variations. We needed to offer many many options for most every item. Our work is unique from client to client. So yeah, a lot of moving parts.
A commerce site with many options requires a lot of server memory. Server settings were changed to accommodate these memory requirements. Did not have to pay any additional hosting fees just change from the standard settings. WooCommerce has this well documented... if you are willing to follow instructions.
WooCommerce variations allow multiple choices for an item. Example: t-shirt color, t-shirt size and shirt graphic choice. Each variation can display a unique image. As the visitor selects from each choice the image updates. Very nice.
As for WooCommerce pricing the basic cart is free and offers quite a bit. Our requirements meant paying for features to better serve our customers. Some examples:
- Auto-calculate a discount based on variation quantity (blue t-shirt), item quantity (t-shirt) or category quantity (shirts).
- Hide pricing from those not logged in. Our pricing is customer-specific and therefore confidential.
- Auto-pair items. Include element-A with element-B. Pairing can be suggested or mandatory.
- Some items require a text input to specify details. This input can be a file upload, checkboxes, text box or a drop-down. Can be mandatory or optional.
So yeah it does add up. However, these add-ons seem to be priced fairly.
Woo support recently had some turnover which created a measurable response delay for a period. Unfortunately that coincided with a panicky low-point on my end so its unfairly magnified in my mind.
Their support form is brilliant. It forces you to partially walk through your issue. In a few cases it was resolved and I cancelled out of the form submission. For support they request an admin login to look inside your site.
Every support response has been spot on - I think 3 or 4 so far. In no case did I receive, or thought I received, a boilerplate response. Always thorough and easy to follow. I did receive a poor-quality response one time but it was because I did not clearly identify the issue - obviously no fault on their part.
When shopping for a commerce product consider the support reputation as part of the total cost because it matters.
Are all StudioPress themes compatible with WooCommerce or just the Agency theme?
I'm having oh so many troubles with Executive. Things like buttons jammed against text. Having trouble figuring out how to write the CSS to alter the look and feel.