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November 6, 2020 at 7:17 am in reply to: Missing tagline and header image logo after upgrade to Genesis 3.3.3 #501807aabm_gcsParticipant
Thank-you for the response and suggestion to upgrade the Executive Pro Theme version 3.1.2 to 3.2.3. I do not see a way to update the theme through the WP admin console. I've recently taken over the site management and do not have original credentials used to purchase. I've contacted StudioPress to assist on the best approach to upgrading the theme. Is there an alternative way or site available to upgrade the theme that I may not be aware?
Please let me know. Thanks again for the response as I'm pursue this option.
November 2, 2020 at 6:09 pm in reply to: Missing tagline and header image logo after upgrade to Genesis 3.3.3 #501713aabm_gcsParticipantThe website URL is: https://www.abbeyadams.com/
The site has been reverted back to Genesis 2.3.1 version and currently shows the logo and tagline. The following links references screenshots took after the upgrade to Genesis 3.3.3.
Link below shows missing tagline and logo. Both no longer appears on home page.
https://prnt.sc/vc7bgoLink below shows header image configuration section.
https://prnt.sc/vc7buqLink below shows site identity configuration section.
https://prnt.sc/vc7ccaNovember 1, 2020 at 7:10 am in reply to: Missing tagline and header image logo after upgrade to Genesis 3.3.3 #501702aabm_gcsParticipantI should have mentioned the site is using the Executive Pro Theme and the tagline text and header image logo appear in the configuration pages under Appearance -> Customize -> Site Identity and Header Image sections respectively prior to and post Genesis 3.3.3 upgrade.
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