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Community Forums › Forums › Archived Forums › General Discussion › WooCommerce Shop Page Display

This topic is: not resolved

Tagged: genesis connect, products, WooCommerce

  • This topic has 7 replies, 6 voices, and was last updated 7 years, 3 months ago by futurewebboss.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 30, 2018 at 12:00 pm #215876
    linkhousemedia
    Member

    Hello,

    WC v3.3.0
    Genesis: v2.5.3
    Genesis Connect: v0.9.9

    I believe that since WC has updated the shop display settings to use the customizer, there is a bug with the connect plugin that displays categories along with the products, no matter what setting you use. If you change it to "Show categories", or "show categories & products" it will show the categories twice.

    This happens since updating to WC v3.3.0. I believe the template may also be ignoring the genesis global layout setting - I had to set it at the page level for it to work.

    Please advise with any ideas. Thanks!

    https://lrna.linkhousedev.net/shop/
    January 30, 2018 at 2:20 pm #215877
    sheilab
    Participant

    I am experiencing the same problem.
    https://www.bupsports.com/product-category/targets-backstops/

    January 30, 2018 at 2:31 pm #215878
    Andrea Rennick
    Member

    Something like this needs to go to the help desk. We've already had other reports and are investigating.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    January 30, 2018 at 3:32 pm #215879
    linkhousemedia
    Member

    Roger - will open a ticket. Thanks.

    January 30, 2018 at 9:49 pm #215886
    tanyaslogos
    Member

    I don't want to flood the help desk with additional support tickets for this because I am sure they are being slammed but I was wondering if anyone has gotten an ETA on this repair yet?

    January 31, 2018 at 7:42 am #215908
    Andrea Rennick
    Member

    The upcoming WooCommerce 3.3.1 update will contain a fix for this issue (https://github.com/woocommerce/woocommerce/pull/18676). We may also update Genesis Connect with a fix (https://github.com/copyblogger/genesis-connect-woocommerce/issues/15). We've also posted a workaround at https://wordpress.org/support/topic/categories-showing-on-shop-page-after-wc-3-3/#post-9921116 for customers who don't wish to wait for the updates.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    January 31, 2018 at 3:45 pm #215931
    Northumbrian
    Participant

    WC is having some issues with their latest release.
    GCW needs be downgraded back to 0.9.9 for awhile - til WC updates to a stable.
    Here:
    https://wordpress.org/support/topic/latest-gcw-0-9-10-displays-blank-shop-page/#post-9924045


    – looks like Saruman is now running the Shire.

    February 20, 2018 at 3:03 pm #216822
    futurewebboss
    Member

    Just want to check if there's peace in the valley between woo commerce and genesis connect.
    I'm still running genesis connect 09.9 and woo commerce 3.2.6.
    Woo is asking to be updated to 3.3.2 and genesis connect to .9.10.
    Is all safe now?

    Thanks,
    Dan

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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