Where on earth is the child theme downloads gone ???

[qed2u]

We are happy to announce the release of the Stretch 1.0 child theme. This theme works on the Genesis Frameworkand can be downloaded by Pro Plus members in the My StudioPress member area.

[vividimage]

I've been trying to located where I can download the themes that are available to us through our membership account. We used to be able to do this through the old forum. I'm trying to download the Decor Theme, but the link in the old forum is no longer valid -> http://www.studiopress.com/support/forumdisplay.php?s=&daysprune=&f=72

Please help.

[Andrea Rennick]

Please visit the http://my.studiopress.com/ member's area.

This is where all the theme downloads are now.

There will be none in this forum. The old forum will not be updated.

If you have Pro Plus, the new theme will show up on the list.

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**forum signature**
If you need technical support for your theme please file a ticket.

The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

[sankum24]

Hi Andrea,

I do have Pro Plus and I did visited the link given by you - http://my.studiopress.com/ - but it only offers a couple of themes (one of them a community theme that I bought earlier) to download apart from the main Genesis Framework. There are no other theme downloads available to members including the Stretch 1.0 that I was looking for.

Please Advise.

[Susan]

@sankum24 - I would recommend you submit a ticket:

StudioPress - Account Assistance

[Elizabeth Crane]

I'm having the exact same issue as above. I've submitted a ticket but looks like I might not get a response for 48 hours. This is so frustrating.

I certainly appreciate the "new" StudioPress but it is so important for us to be able to download the themes...I would think the most important thing for Pro Plus members.

That being said, if Studio Press themes weren't so awesome this would not be such an issue 🙂 I hate the thought of having to use a theme from somewhere else.

Thanks!

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Eliz

Ranking Edge

[Neal]

And I am having the same issue too ... what is happening here?

[Susan]

Neal - did you submit a ticket?

StudioPress – Account Assistance

[Neal]

Thanks Susan - I have. Nick is on the case.

cheers - Neal

[sankum24]

@Susan - Thanks Susan! I submitted a ticket at the link provided by you and Rebecca very nicely helped me resolve the issue.

[Author]

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